Harshitha Shivanna
Scrum Master
London
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
SAFE Scrum Master
Outpayce UK Limited
London
09.2022 - Current
- Demonstrated leadership skills in managing projects from concept to completion.
Used critical thinking to break down problems, evaluate solutions and make decisions. - Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Led sprint reviews and planning meetings to promote full team engagement.
- Updated customers and senior leaders on progress and roadblocks.
- Devised test plans to validate accuracy of IT projects.
- Generated reports for IT project progress and performance.
Member of Technical Staff(QA Lead)
Amadeus Software Labs India Pvt Ltd
Bengaluru
04.2019 - 09.2022
- Adapted procedures to mitigate issues and improve deficiencies.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
- Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes.
- Advised and led process improvement team with deliberation, leadership and strategic planning.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Delivered lectures on testing techniques, tools and protocols to internal staff.
- Directed teams completing regression tests to support successful product development stages.
- Reviewed project specification documentation to create appropriate testing methodologies.
- Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Documented testing procedures for developers and future testing use.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Streamlined testing processes to identify areas in need of improvement.
Senior QA Engineer
Amadeus Software Labs India Pvt Ltd
Bengaluru
08.2014 - 03.2019
- Developed and maintained defect databases for known issues.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Built automated test scripts to handle repetitive software testing work.
- Kept scripts and test cases updated with current requirements.
- Incorporated delivery requirements into planning of testing schedules.
- Developed traceability documentation to aid in investigating faults and defects.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
QA Engineer
Hibu India Pvt Ltd(Now Acquired By WIPRO)
Bengaluru
08.2013 - 08.2014
- Understanding Requirements & Business Rules.
- Involved in Writing Test Plan.
- Manual execution of Functional Test Cases.
- Involved in Web-Services Testing Using SOAP UI.
- Creation of Automated Test cases.
- Generated automated test scripts by creating XML requests and responses.
- Sending Execution Summary on weekly basis to Product Owners.
- Performed test planning and execution, defect reporting and fix verification using manual and automated techniques according to our release schedules.
- Training New Recruits and Team Members on current standards of project
- Demonstrated product and quality expertise in product inspections.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Facilitated process improvements, decreasing overall errors
- Reduced overall testing hours by writing and optimizing automation test scripts
- Performed Functional tests on modules and full software implementations
Script Engineer
Ezlynx Pvt Ltd
Bengaluru
09.2010 - 07.2013
- Providing quick and accurate online quoting for 'Insurance agents' for 'Auto', ‘Home' line of business, as per client insurance rules, regulation, coverage and other rating factors.
- Providing customers to get quote using their respective agent license to his customers.
- Providing multiple quotes for given applicant details for different coverage.
- Perform Requirements validation against EZLynx standards.
- Studying Carrier specific requirement documents and preparing XML test case with different scenarios.
- Checking Validation, Mapping, Boundary testing, Accuracy of quote, Verification of portal fields, On Error extraction and User interpretations and ensuring carrier requirement are met with accurate quotes.
- Reporting issues in JIRA and keeping track of it.
- Creating subtask for reported issues and assigning it to team members.
- Involved in creation/modification and commit test scripts it in SVN.
- Executing Regression test cases and report issues.
- Tracking of issues reported by agents and retesting same once it is fixed, during beta phase
Education
Bachelor of Engineering - Information Technology
BNMIT
Bengaluru 09.2014 - 09.2018
Skills
Risk identification
undefinedCertification
SAFE Scrum Master
Accomplishments
Received recognition for Improvising QA Process and Automating Manual Tasks(High Flyer Award, 2019, 2021)
Timeline
SAFE Scrum Master
02-2023
SAFE Scrum Master
Outpayce UK Limited
09.2022 - Current
Member of Technical Staff(QA Lead)
Amadeus Software Labs India Pvt Ltd
04.2019 - 09.2022
Scrum Master
08-2018
ISTQB
11-2014
Bachelor of Engineering - Information Technology
BNMIT
09.2014 - 09.2018
Senior QA Engineer
Amadeus Software Labs India Pvt Ltd
08.2014 - 03.2019
QA Engineer
Hibu India Pvt Ltd(Now Acquired By WIPRO)
08.2013 - 08.2014
Script Engineer
Ezlynx Pvt Ltd
09.2010 - 07.2013
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