Harshitha Krishna
Greenhithe,Kent
Summary
Results-driven Senior Payments Operations Analyst with 3.5 years of experience in end-to-end payment processing, reconciliation, and transaction management within leading financial institutions. Demonstrated expertise in managing domestic and cross-border payments (SWIFT, RTGS, NEFT) while ensuring strict compliance with regulatory and risk management standards. Currently seeking to leverage proven expertise in UK banking operations and payment systems to support regulatory compliance, service excellence, and innovation in a forward-looking financial institution.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Ops Senior Analyst
ANZ
Karnataka, Bangalore, India
12.2021 - 04.2025
- Understanding of payment regulatory authorities for improvement of process flow
- Participated in various projects focused on automating payment flow testing.
- Specialize in overseeing comprehensive inward and outward international payment transactions.
- Ensured adherence to company policies whilst handling sensitive financial information.
- Streamlined workflow processes, resulting in increased productivity levels within the team.
- Trained new recruits on department procedures and software applications, enhancing team productivity.
- Identified and addressed discrepancies in accounts to prevent financial loss.
- Enhanced accuracy of financial reports with detailed reconciliation tasks.
- Streamlined payment processes by implementing efficient data management techniques.
- Implemented automated payment systems, reducing processing time significantly.
- Liaised with clients to resolve payment related issues promptly.
- Developed effective risk assessment protocols, mitigating potential fraud risks.
- Identified and resolved administrative errors, recommending preventative action to improve data quality.
Education
Bachelor of Business Administration - Accounts and Finance
Bengaluru City University
Bangalore,India 05.2018 - 09.2021
Skills
- Payment processing systems knowledge (SWIFT, ISO, NetReveal, Faster Payments)
- Ethical conduct
- Compliance awareness
- Understanding of swift payments
- Understanding of banking regulations
- Payment gateway experience
- Cross-border & Foreign Exchange (FX) Payments
- Process Improvement & Automation
- Workload prioritising
References
References available upon request.
Timeline
Ops Senior Analyst
ANZ
12.2021 - 04.2025
Bachelor of Business Administration - Accounts and Finance
Bengaluru City University
05.2018 - 09.2021
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