Harshil Upadhyay
Gloucester,Gloucestershire
Summary
Driven Network Field Engineer with knack for problem-solving and positive attitude. Proficient in network troubleshooting and customer service, with strong technical skills in network configuration. Committed to ensuring reliable and optimised network performance for all clients.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Field Engineer
Ask-4
Sheffield, uk
2024.06 - 2026.04
- Attend Virtual and physical project meeting with project managers, project enginner of compan, contractor and their clients as a needed, to help with project management and planning.
- Installed, configured, and maintained network equipment including routers, switches, and access points across multiple customer sites
- Perform the preliminary survey and reporting process for installation
- Help and contribute in preparation of installation documents including risk assessment and method statement, work packages, and snag list.
- Diagnosed and resolved network connectivity issues across physical and logical layers (LAN/WAN, Wi-Fi, cabling faults
- Direct the installation process of subcontracted teams regarding installation of Wi-Fi network, data network and telecommunication equipment.
- Undergo the QA process regarding installation process of ASK4 and its subcontracted team.
- Performed structured troubleshooting using tools such as ping, traceroute, and IP configuration checks.
- Supported DHCP and DNS-related issues, ensuring reliable IP allocation and name resolution.
- Perform the maintenance of Wi-Fi network, data network, and telecommunication equipment at site locations in the specified reUndergo the QA process regarding installation process of company and its subcontracted teamgion as required and instructed by Field Operations Coordinator.
- Troubleshot hardware problems, ensuring minimal disruption to operations.
- Travelled extensively to various sites for hands-on problem-solving.
Project Co-Ordinator
University of Gloucestershire
, Gloucestershire
2022.01 - 2026.04
- Delivered comprehensive project reports by meticulous documentation of every phase.
- Coordinated project tasks, ensuring timely completion
- Managed communication amongst project team members to foster collaboration.
Network Engineer
Gujarat State wide area network
INDIA, INDIA
2019.03 - 2021.04
- Designed, implemented, and maintained scalable LAN/WAN and cloud network infrastructure, ensuring high availability, performance, and reliability across enterprise environments
- Configured routers, switches, and firewalls to deploy and support LAN, WAN and wireless networks.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Troubleshot complex network problems across OSI layers, reducing downtime and improving overall system efficiency and uptime
- Implemented robust network security measures including VPNs, ACLs, IDS/IPS, and firewall policies, ensuring compliance with industry standards and best practices
- Automated network deployments and configurations using tools such as Ansible and Terraform, while collaborating with cross-functional teams and supporting large-scale user environments.
- Supported DHCP and DNS-related issues, ensuring reliable IP allocation and name resolution
Support engineer
PCB Planet (Asia's larget network)
India, India
2016.04 - 2018.06
- Collaborated with cross-departmental teams to integrate new software applications into existing network environments seamlessly.
- Optimised network performance by troubleshooting and resolving complex technical issues.
- Installed hardware components, ensuring optimal operation of the network infrastructure.
- Performed regular backups safeguarding important company data.
Assistant Engineer
The TATA Consultancy
INDIA, India
2017.03 - 2018.01
- Enhanced overall operations by implementing innovative engineering solutions.configured and maintained routers, switches, and firewalls (Cisco, Juniper, Fortinet), while optimizing network performance and capacity planning
- Led troubleshooting of complex network issues across OSI layers, minimizing downtime and ensuring business continuity
- Implemented and enforced network security policies including VPNs, ACLs, IDS/IPS, and firewall rules in line with organizational standards
- Coordinated network upgrades, migrations, and infrastructure projects, ensuring minimal disruption to business operations
- Collaborated with cross-functional teams and vendors to design scalable and cost-effective network solutions
Education
Bachelor of Technology - Honours
Kota University
India The Kota University 2012.03 - 2016.05
Master of Business Administration - Applied Entrepreneurship, Design Thinking and Innovation
University of Gloucestershire
Cheltenham 2021.09 - 2023.12
Skills
- TCP/IP networking
- DHCP (IP address assignment and troubleshooting)
- DNS (name resolution issues)
- NAT (Network Address Translation)
- Subnetting and IP addressing basics
- LAN / WAN connectivity
- OSI model understanding
CONTACT
- 24 Seymour Road, Gloucester, Gloucestershire, GL1 5PN
- 07842651500
- Harshil.upadhyay471@gmail.com
Timeline
Field Engineer
Ask-4
2024.06 - 2026.04
Project Co-Ordinator
University of Gloucestershire
2022.01 - 2026.04
Master of Business Administration - Applied Entrepreneurship, Design Thinking and Innovation
University of Gloucestershire
2021.09 - 2023.12
Network Engineer
Gujarat State wide area network
2019.03 - 2021.04
Assistant Engineer
The TATA Consultancy
2017.03 - 2018.01
Support engineer
PCB Planet (Asia's larget network)
2016.04 - 2018.06
Bachelor of Technology - Honours
Kota University
2012.03 - 2016.05