Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Disclaimer
Place
Timeline
Generic

Harshdeep Singh

Walsall

Summary

Experienced in collaborating with dynamic teams in customer-focused retail settings. Dedicated to personal growth and skill development while committed to achieving organizational goals with reliability and a strong work ethic.

Overview

4
4
years of professional experience
4082
4082
years of post-secondary education
3
3
Languages

Work History

Warehouse Operative

DX
01.2025 - Current
  • Assisting with loading/unloading, inventory checks, and packing.
  • Working efficiently in a fast-paced logistics environment.
  • Maintaining safety and cleanliness standards.

Food Service Attendant

Chin Chin Restaurant
10.2024 - 06.2025
  • Delivered excellent customer service in a busy restaurant.
  • Took orders, served food, and ensured customer satisfaction.
  • Managed scheduled shifts to ensure proper staffing coverage and efficient service delivery in high-volume food service environments.
  • Trained new staff on food safety protocols, customer service standards, and operational procedures to maintain quality and compliance.
  • Monitored food preparation and serving areas for adherence to health and safety regulations, ensuring a clean and safe dining experience for customers.
  • Assisted in inventory management by tracking stock levels, placing orders, and minimizing waste through effective portion control practices.

Lab Assistant

Dr. Arvind Bhai Diagnostic Centre
01.2023 - 07.2024
  • Supported medical staff with diagnostic procedures.
  • Handled samples, maintained lab equipment, and managed records.

Senior Customer Service Associate (6-month contract)

Tech Mahindra
07.2022 - 12.2022
  • Handled customer queries via phone and email for international clients.
  • Provided advanced support and solutions to resolve issues efficiently.

Customer Service Associate (7-month contract)

Teleperformance
12.2021 - 06.2022
  • Responded to customer inquiries and complaints with professionalism.
  • Maintained high customer satisfaction scores consistently.

Education

Master of Science - Biotechnology

University Of Greenwich
Chatham, United Kingdom
04.2001 - Current

Bachelor of Science - ZBC ( Zoology, Botany, Chemistry)

Maharaja Agrasen Himalayan Garhwal University
Uttarakhand India
04.2022 - 12.2022

High School Diploma - Hospitality Management

INFOWIZ
Chandigarh
04.2001 - 01.2022

Senior Secondary Education ( CLASS 12 ) - CBSE

KARNAL INTERNATIONAL PUBLIC SCHOOL
KARNAL, INDIA
03-2019

Matriculation - CBSE

MNM PUBLIC SCHOOL
KARNAL INDIA
03-2017

Skills

Marketing

Creativity and innovation

Customer service

Upselling strategies

Problem-solving

Active listening

Product knowledge

Adaptability and flexibility

Call management

Appointment scheduling

Data entry proficiency

Stress tolerance

Follow-up skills

Insurance verification

Interests

Listening to music
Reading books
Learning new skills

Personal Information

  • Date of Birth: 10/15/00
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. If any discrepancies are found later, I shall be held responsible for the consequences.

Place

Walsall, UK

Timeline

Warehouse Operative

DX
01.2025 - Current

Food Service Attendant

Chin Chin Restaurant
10.2024 - 06.2025

Lab Assistant

Dr. Arvind Bhai Diagnostic Centre
01.2023 - 07.2024

Senior Customer Service Associate (6-month contract)

Tech Mahindra
07.2022 - 12.2022

Bachelor of Science - ZBC ( Zoology, Botany, Chemistry)

Maharaja Agrasen Himalayan Garhwal University
04.2022 - 12.2022

Customer Service Associate (7-month contract)

Teleperformance
12.2021 - 06.2022

Master of Science - Biotechnology

University Of Greenwich
04.2001 - Current

High School Diploma - Hospitality Management

INFOWIZ
04.2001 - 01.2022

Senior Secondary Education ( CLASS 12 ) - CBSE

KARNAL INTERNATIONAL PUBLIC SCHOOL

Matriculation - CBSE

MNM PUBLIC SCHOOL

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Harshdeep Singh