Harshdeep Singh
Walsall
Summary
Experienced in collaborating with dynamic teams in customer-focused retail settings. Dedicated to personal growth and skill development while committed to achieving organizational goals with reliability and a strong work ethic.
Overview
4
4
years of professional experience
4082
4082
years of post-secondary education
3
3
Languages
Work History
Warehouse Operative
DX
01.2025 - Current
- Assisting with loading/unloading, inventory checks, and packing.
- Working efficiently in a fast-paced logistics environment.
- Maintaining safety and cleanliness standards.
Food Service Attendant
Chin Chin Restaurant
10.2024 - 06.2025
- Delivered excellent customer service in a busy restaurant.
- Took orders, served food, and ensured customer satisfaction.
- Managed scheduled shifts to ensure proper staffing coverage and efficient service delivery in high-volume food service environments.
- Trained new staff on food safety protocols, customer service standards, and operational procedures to maintain quality and compliance.
- Monitored food preparation and serving areas for adherence to health and safety regulations, ensuring a clean and safe dining experience for customers.
- Assisted in inventory management by tracking stock levels, placing orders, and minimizing waste through effective portion control practices.
Lab Assistant
Dr. Arvind Bhai Diagnostic Centre
01.2023 - 07.2024
- Supported medical staff with diagnostic procedures.
- Handled samples, maintained lab equipment, and managed records.
Senior Customer Service Associate (6-month contract)
Tech Mahindra
07.2022 - 12.2022
- Handled customer queries via phone and email for international clients.
- Provided advanced support and solutions to resolve issues efficiently.
Customer Service Associate (7-month contract)
Teleperformance
12.2021 - 06.2022
- Responded to customer inquiries and complaints with professionalism.
- Maintained high customer satisfaction scores consistently.
Education
Master of Science - Biotechnology
University Of Greenwich
Chatham, United Kingdom 04.2001 - Current
Bachelor of Science - ZBC ( Zoology, Botany, Chemistry)
Maharaja Agrasen Himalayan Garhwal University
Uttarakhand India 04.2022 - 12.2022
High School Diploma - Hospitality Management
INFOWIZ
Chandigarh 04.2001 - 01.2022
Senior Secondary Education ( CLASS 12 ) - CBSE
KARNAL INTERNATIONAL PUBLIC SCHOOL
KARNAL, INDIA03-2019
Matriculation - CBSE
MNM PUBLIC SCHOOL
KARNAL INDIA03-2017
Skills
Marketing
Creativity and innovation
Customer service
Upselling strategies
Problem-solving
Active listening
Product knowledge
Adaptability and flexibility
Call management
Appointment scheduling
Data entry proficiency
Stress tolerance
Follow-up skills
Insurance verification
Interests
Listening to music
Reading books
Learning new skills
Personal Information
- Date of Birth: 10/15/00
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. If any discrepancies are found later, I shall be held responsible for the consequences.
Place
Walsall, UK
Timeline
Warehouse Operative
DX
01.2025 - Current
Food Service Attendant
Chin Chin Restaurant
10.2024 - 06.2025
Lab Assistant
Dr. Arvind Bhai Diagnostic Centre
01.2023 - 07.2024
Senior Customer Service Associate (6-month contract)
Tech Mahindra
07.2022 - 12.2022
Bachelor of Science - ZBC ( Zoology, Botany, Chemistry)
Maharaja Agrasen Himalayan Garhwal University
04.2022 - 12.2022
Customer Service Associate (7-month contract)
Teleperformance
12.2021 - 06.2022
Master of Science - Biotechnology
University Of Greenwich
04.2001 - Current
High School Diploma - Hospitality Management
INFOWIZ
04.2001 - 01.2022
Senior Secondary Education ( CLASS 12 ) - CBSE
KARNAL INTERNATIONAL PUBLIC SCHOOL
Matriculation - CBSE
MNM PUBLIC SCHOOL
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