Harshavardhan Konakanchi
London
Summary
A highly motivated and detail-oriented Accounts Assistant with a strong foundation in accounting principles and a proven track record of supporting financial operations. Possessing excellent analytical skills and a keen eye for accuracy, I am dedicated to maintaining the integrity of financial data and ensuring compliance with established procedures. Proficient in various accounting software and tools, excel in reconciliations, data entry, and financial reporting. Adept at collaborating with cross-functional teams and communicating financial information effectively. Seeking to contribute my expertise and drive for excellence to a dynamic organization where I can further enhance my skills and contribute to the achievement of financial goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housing Officer
Market Place Direct Ltd.
10.2023 - Current
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness.
- Accommodating the Service Users who arrived to the site sent by Home Office.
- Helping them in all their queries regarding their asylum cases.
- Resolving their queries through the emails and calls to the head office.
- Strong communication skills, with proficiency in multicultural contexts and sensitivity to trauma.
- Maintain accurate records of documentation, adhering to data protection regulations and confidentiality protocols.
ACCOUNTS ASSISTANT
CoBev Ltd
01.2021 - 09.2023
- Supported preparation for the annual audit process
- Maintained nominal and subsidiary ledgers
- Produced accurate general ledger entries with VT software
- Verified items billed against items received, and followed up with vendors to reconcile variances
- Prepared Excel spreadsheets to track banking transactions and financial performance
- Reconciled all company accounts, including credit cards and expenses
- Input sales, purchase, and cash transactions
- Met deadlines by managing workload independently
- Recorded and filed cash transactions for financial statement development
- Monitored accounts payable and receivable statuses, keeping financial records up to date
- Helped with the preparation of management accounts and end-month duties
- Verified figures with cross-checking of different accounts and documentation
- Recorded sales transactions, outgoing payments, and receipts to support financial governance.
CUSTOMER SERVICE REPRESENTATIVE
Drinks and Treats Ltd
10.2020 - 01.2021
- Answered customer telephone calls promptly and improved on-hold wait times
- Assisted customers with varying questions using product knowledge and service expertise
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes
- Managed high-volume customer queries simultaneously through effective multitasking
- Assisted customers with additional retail services, including alterations, special orders, and item loans
- Handled phone, email, and social media inquiries with consistent customer service across multiple channels
- Maintained excellent working relations with numerous external clients, providing timely quotes and shipping information
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques
- Employed active listening and product expertise to successfully resolve inbound queries.
ADMINISTRATIVE OFFICER
D-MART
05.2019 - 01.2020
- Ordered stationery supplies to meet usage demands, including ink cartridges, toner and paper
- Took minutes and thorough notes in meetings for distribution
- Monitored office inventory supplies, re-ordering for service provisions
- Managed queries in person, by phone and via email with exceptional customer care
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis
- Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments
- Established workflow processes and implemented modifications to improve administrative operations
- Handled diary management for smooth-running administration processes
- Organised meetings and events guaranteeing professional results
- Made travel arrangements and booked accommodation for senior staff
- Organized filing system for important and confidential office documents.
Education
Master Of Business Administration - Finance And Accounting
University of East London
London, ENG05.2022
Skills
- Expense control
- Cash handling
- Account reconciliation
- Accounts Payable and Receivable (AP/AR)
- Debit notes/Credit notes
- Tele sales techniques
- Administrative support
- Written and verbal communication skills
- General ledger accounting
- Internal controls and audits
- Strong customer service orientation
- Invoicing and collections
- Sale ledgers
- Bank reconciliations
- Multi-line phone talent
- Good at handling E-mails
Certification
Committing Across Cultures.
Creating an Adaptable Team
Customer Service Leadership
Nonprofit Management Foundations.
Social media marketing for Small Busniess
Timeline
Housing Officer
Market Place Direct Ltd.
10.2023 - Current
ACCOUNTS ASSISTANT
CoBev Ltd
01.2021 - 09.2023
CUSTOMER SERVICE REPRESENTATIVE
Drinks and Treats Ltd
10.2020 - 01.2021
ADMINISTRATIVE OFFICER
D-MART
05.2019 - 01.2020
Master Of Business Administration - Finance And Accounting
University of East London
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