Retail Customer Service
Grosvenor Casinos
Bristol, Gloucestershire
10.2024 - 01.2025
- Delivered excellent customer service by addressing and resolving issues promptly.
- Exchanged money for chips, facilitating easy gameplay for customers.
- Maintained casino equipment, assuring optimal performance.
- Worked flexible hours including nights, weekends and holidays catering to business needs.
- Explained rules of games to new players for understanding and participation.
- Served customers with excellent customer service skills to facilitate positive experiences.
- Enforced gambling rules to guarantee fair play.