Friendly Deputy Manager committed to creating positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.
Overview
14
years of professional experience
Work history
Aditya Birla Money
Rajkot, India
Deputy Manager (FPD)
09 2025 - Current
Job overview
Conducted performance reviews contributing to employee development plans.
Facilitated regular training sessions, enhancing staff knowledge and skills.
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
SBI Life Insurance Company
Junagadh, India
Senior Agency Manager
05 2024 - 09 2025
Job overview
Managed and supervised agency operations, guiding team in day-to-day business functions.
Streamlined office processes for improved efficiency and productivity.
Built strong relationships with clients, leading to increased loyalty and repeat business.
I archieved my more Abilities and Skills in Accounting and operations with Team Managment and basic technical support.
E BASE Pvt. Ltd.
Ahmedabad
Medical Insurance Lead Verification Executive KPO
05 2013 - 02 2014
Job overview
US Based outbound Medical Insurance Lead Verification Closer.
Aegis India Limited
Ahmedabad
Customer Care Executive
2012.08 - 2013.03 (7 education.months_Label)
Job overview
Promoted as Seniour Executive in Complaint Resolve Department.
Education
BHAKT KAVI NARSINH MEHTA UNIVERSITY
Bachelor of Commerce from Gujarati
University overview
GPA: 6.96 CGPA
Skills
Team Work and CRM Management
Sales techniques
Strategic decision-making
Recruitment
Operational support
Strategic planning
Social media marketing
Customer-focused
Marketing
Accounting
Team building
Communication skills
Public relations
Additional Information
I hereby declare that all the Information given above is true and Correct to the best of my Knowledge. All the Information shared in the Resume is correct, and I take full Responsibility's for its correctness. I Solemnly declare that the information in this Resume is true to the best of my Knowledge and belief.