Harsha Chathuranga Senarath
Antrim,Northern Ireland ,United Kingdom
Summary
Passionate Bar supervisor skilled in successful team leadership and business planning. Communicates and collaborates well for improved staff performance. Calm and productive under pressure to meet the demands of busy service environments.
Overview
11
11
years of professional experience
Work History
Warehouse operator
Brewery
Antrim , Antrim and Newtownabbey
08.2022 - Current
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Trained new hires for improved productivity and efficiency on the job floor.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Conducted forklift operations for safe and timely transport of goods.
- Maintained records for quality control purposes.
- Prepared brewing ingredients according to strict recipe guidelines.
- Assisted with inventory control, and ensured sufficient raw materials at all times.
Head Bartender (Bar Supervisor )
Hilton Seychelles Labriz Resort and Spa( 5 star)
Mahe , Seychelles
04.2017 - 04.2022
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
- Developed cocktail menus, resulting in increased beverage sales.
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Handled cash transactions securely minimising the risk of theft or fraud.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Followed food safety and hygiene requirements to protect guests.
- Completed end-of-day cleanup to reset the bar for the next day.
- 2019 -Completed the Moet Hennessy Portfolio Training.
- 2020 - Completed The Spirits of a Pioneer Programme on the William Grant & sons core brands.
- 2018 - F&B Masters Bar Challenge Seychelles - Hotel Level Winner
- 2020- African & Indian ocean cocktail F&B Master Award- Participate.
Bartender
Banana Island Resort Doha by Anantara(5 Star)
Doha, Qatar
05.2016 - 04.2017
- Arrange glasses and bottles to make an attractive display
- Interact with customers take orders for drinks
- Maintained bar stocks, replenishing daily as necessary.
- Ordered and controlled beverage stock to facilitate disruption-free bar operations.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Verified guest ID prior to serving liquor.
- Promoted and upsold signature drink items, helping to improve bar sales.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
Bartender
The Steuart by Citrus(3.5 Star)
Colombo , Sri Lanka
07.2015 - 01.2016
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Created a friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Set up the bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Supported serving staff with fast, accurate beverage preparation.
Bar waiter
Cinnamon Lakeside Hotel (The Library)(5 Star)
Colombo , Sri Lanka
07.2014 - 06.2015
- Warmly greeted guests upon arrival to create a welcoming atmosphere.
- Maintained an excellent level of service in a busy and demanding restaurant environment.
- Delivered food and drinks from the kitchen to respective tables to meet timely expectations.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Certificate in Food and Beverage - Food & Beverage
Sri Lanka Institute of Tourism and Hotel Management
Anuradhapura, Sri Lanka 06/2013 - 06/2014
A-Levels - Business Management, Accounting,Economic
Ministry Of Education
Sri Lanka 2013
Skills
- Inventory control
- Beer, wine and cocktail service
- Safe serving knowledge
- Suggestive selling
- Problem-solving
- Alcohol order processing
- Foodservice
- Payment Processing
- Upselling
- Outstanding customer service
- Bar cleaning and maintenance
- Cocktail list development
- Floor staff management
- Expert multitasker
- Knowledge of beer, spirits and wine
- Mixology
- New staff training
- Positive attitude
- Budget management
Timeline
Warehouse operator
Brewery
08.2022 - Current
Head Bartender (Bar Supervisor )
Hilton Seychelles Labriz Resort and Spa( 5 star)
04.2017 - 04.2022
Bartender
Banana Island Resort Doha by Anantara(5 Star)
05.2016 - 04.2017
Bartender
The Steuart by Citrus(3.5 Star)
07.2015 - 01.2016
Bar waiter
Cinnamon Lakeside Hotel (The Library)(5 Star)
07.2014 - 06.2015
Certificate in Food and Beverage - Food & Beverage
Sri Lanka Institute of Tourism and Hotel Management
06/2013 - 06/2014
A-Levels - Business Management, Accounting,Economic
Ministry Of Education
Similar Profiles
Caroline MundenCaroline Munden
Event Specialist / Brand Ambassador at Pourtastic LLC / Next Level Marketing / High Profile Models / Odell Brewery / Dragon Spirits / 4th Tap Brewery / Inner Circle BeverageEvent Specialist / Brand Ambassador at Pourtastic LLC / Next Level Marketing / High Profile Models / Odell Brewery / Dragon Spirits / 4th Tap Brewery / Inner Circle Beverage
Sebastian SilvaSebastian Silva
Associate at Irwindale BreweryAssociate at Irwindale Brewery
Brenah CurtisBrenah Curtis
Bartender at Good Nature BreweryBartender at Good Nature Brewery