Summary
Overview
Work History
Education
Skills
Timeline
Generic

HARSH KUMAR

Leeds

Summary

Personable and reliable with knack for providing excellent customer service and maintaining welcoming store environment. Demonstrates understanding of inventory management and point-of-sale systems. Focused on contributing to smooth and efficient shopping experience for customers.

Offering solid foundation in customer service and retail operations, ready to learn and grow in dynamic retail environment. Brings willingness to quickly acquire relevant product and sales knowledge, along with strong communication and teamwork skills. Ready to use and develop organizational and customer interaction skills in [Desired Position] role.

Overview

4
4
years of professional experience

Work History

Shop Attendant

Premier Shop
09.2024 - Current
  • Used POS system to process customer cash, credit and debit transactions.
  • Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
  • Informed customers of shop promotions to encourage purchases, boosting sales [Number]%.
  • Addressed escalated customer complaints professionally while offering appropriate solutions maintaining a positive brand image.
  • Streamlined cashier operations through proper handling of cash transactions and credit card processing.
  • Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.
  • Balanced daily cash registers accurately, preventing discrepancies in financial records.
  • Maintained inventory by replenishing coffee bean supply, stocking coffee brewing equipment and maintaining pastries and cookies for coffee bar.
  • Assisted in training new employees on store procedures and best practices to maintain consistency across the staff team.

Research Assistant

Bombay to Goa
09.2024 - 09.2024
  • Kept abreast of current industry, scientific and regulatory developments and issues.
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
  • Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
  • Utilized statistical software for data analysis, generating accurate insights into complex datasets.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Trained and supervised junior technicians in laboratory protocols.

Social Worker

We Don't Accept Money
03.2021 - 09.2024
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Supported clients and families with empathy and compassion during difficult times.
  • Assisted clients with navigating and accessing social services such as housing and medical care.

Education

10th -

P.S.E.B
01.2012

MSC - Enviornment Health Science

Leeds Beckett University
11.2024

Bachelor of pharmacy -

Shivalik college of pharmacy
Mojowal, Nangal
11.2018

12TH -

P.S.E.B
01.2014

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Cash handling proficiency
  • Upselling strategies
  • Loss prevention awareness
  • Motivation and Initiative
  • Cleanliness and hygiene

Timeline

Shop Attendant

Premier Shop
09.2024 - Current

Research Assistant

Bombay to Goa
09.2024 - 09.2024

Social Worker

We Don't Accept Money
03.2021 - 09.2024

MSC - Enviornment Health Science

Leeds Beckett University

Bachelor of pharmacy -

Shivalik college of pharmacy

12TH -

P.S.E.B

10th -

P.S.E.B

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HARSH KUMAR