Harsh Jhalla

During my tenure at the Department for Education (DfE), I showcased versatility by excelling in IT support, project management, and strategic engagement. In the realm of IT, I shadowed the DfE IT Support team, mastering tasks such as New Starters facilitation, device rebuilds, and asset management. I also demonstrated a proactive attitude in the Power Platform Project, where I explored PowerApps, Power Automate, and Power BI, creating an app that highlighted my creativity and technical acumen.

A highlight of my time at DfE was delivering a comprehensive data analysis presentation to a team of economists, which reflected my ability to grasp intricate economic concepts and convey them effectively. My enthusiasm for learning extended to shadowing economists, where I contributed actively to discussions across departments, showcasing my dedication to understanding the nuances of economic policymaking.

These experiences underscore my adaptability, proactive approach, and ability to excel across technical, strategic, and analytical domains.

• Sorted and arranged books by category in shelves.
• Helped customers to successfully use library computers and equipment.
• Assisted customers in locating specific books to address needs.
• Checked in and out books and scanned library cards.
• Educated customers about available library and community services.
• Supported librarians by assisting with materials check-in and check-out process.
• Inspected book conditions to identify damaged items.
• Handled check-in and check-out process of library books and materials at circulation desk.
• Greeted patrons warmly and assisted by locating books and signposting services.