Harsh Goswami

Company Overview: EquatePlus, by Computershare, is a compensation management software solution enabling businesses to manage compensation plans for employees and executives. Available in 24 languages, it enables 5 million users to manage their plans intuitively on both web-based application and mobile apps, allowing for real-time execution

• As a Senior Business Analyst, diagnosed the existing system, conducted gap analysis, and ensured the implementation of the proposed solution, providing a secure and user-friendly experience on the EquatePlus web platform
• As a Product Owner, contributed to the company's goal of gradually onboarding approximately 2 million end users to the EquatePlus platform by collaborating with business stakeholders and prioritising features that align with both business goals and user expectations, while meeting project deadlines and objectives
• As an IT Business Analyst for EquateMobile, ensured 500k end users could successfully perform all business-prioritized operations securely on their EquateMobile app.
• Implementation of a secure multifactor login flow for migrated end users
• Alongside an Sr.Technical Architect, co-led the implementation and delivery of an user centric functionality, enabling users to submit relevant tax forms on EquateMobile using dynamic forms tailored to user needs along with Reduced the operational cost of processing Push notifications by automating the process
• Served as critical liaison between IT , UX and key business stakeholders for effective communication.
• Created customer journey and user survey to determine user needs
• Actively supported research and data collection efforts by participating in interviews and surveys
• Produced documentation, including technical specification documents, functional process and product document
• Handling the end-to-end delivery of the requirements starting from requirements elicitation until supporting UAT and then delivering the same to Production

Company Overview: LASER focused on supporting non-financial, yet critical asset-oriented applications used by the bank ensuring the application's regulatory and security compliances

• Ensure the application's functional documents like Playback, Key operating procedures (KOP), Product documents, Risk analysis documents are factual
• Ensuring application compliance (dbRACE, APT, Gatekeeper, Central Admin etc ) by coordinating with different vendors to ensure successful implementation
• Ensuring remediation of all audit findings
• Monthly client reporting
• Developing MACROS for reporting and automation
• LASER focused on supporting non-financial, yet critical asset-oriented applications, used by the bank to ensure smooth and organized functioning
• Successfully ensured the application's regulatory and security compliance over a four-year period, resulting in zero compliance breaches and a 100% audit pass rate
• Delivered comprehensive monthly client reports, improving stakeholder communication and decision-making
• Developed and implemented macros for reporting and automation, reducing manual effort by 20% and increasing reporting accuracy

Company Overview: ASMO focuses on automating the manual runs of reports having confidential information of its users

• Actively involved in development of ETL mappings, workflows, and scheduling
• Responsible for code-fixes on issue reported by business and unit testing
• Responsible for End-to-End issue tracing at the database or mapping level and resolving issues by analyzing the session logs
• Responsible for creating and managing Incidents, where design modifications are requested
• Adhering to the process and attaining closure of cases before SLA breach
• Performance tuning by following Informatica best practices
• ASMO focuses on automating the manual runs of reports having confidential information of its users