Summary
Overview
Work History
Education
Skills
Timeline
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Harjinder Sahota

Harjinder Sahota

Leicester,UK

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver good customer service. Skilled in working under pressure and adapting to new situations and challenges. Can also adapt to different skill levels and can easily memorise new systems and protocols.

Overview

3
3
years of professional experience

Work History

Customer sales representative

AT Management + Boots
Leicester , Leicestershire
02.2024 - 09.2024
  • Used sales approaches to understand and meet customer needs.
  • Performed outbound calls and follow-ups with customers to secure revenue by booking appointments.
  • Resolved customer concerns promptly to maintain satisfaction and ensure they did not use our competitors.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Established new customer accounts through dedicated cold calling and exceptional service.
  • Provided many benefits and positive information to help influence purchasing for new and existing customers
  • Reached out to customers to establish friendly, professional relationships , building trust and ensuring they returned to use our services.
  • Spoke to current customers to discuss new products and services.

Front Desk Assistant

Dalvir Singh
Leicester, Leicestershire
10.2021 - 01.2024
  • Offered knowledgeable, friendly support to in-office guests.
  • Assisted visitors with completing and submitting paperwork.
  • Managed office calendar, set new appointments and assisted with arrangements.
  • Kept reception area clean and organised.
  • Answered telephone calls during the day, compiling detailed notes and promptly forwarding as required.
  • Applied expertise in company products and services to answer questions.
  • Drafted and sent emails to customers regarding various queries and appointment availability.
  • Dealt with customer dissatisfactions and complaints promptly and professionally.

Education

8 passed - GCSEs

Gartree High School
Leicester
06.2021

Skills

  • Possess excellent telephonic, problem solving and customer service skills
  • Excellent listening, multitasking and organizational skills
  • Customer oriented with excellent communication skills
  • Ability to interpret information in a clear and accurate manner
  • Pleasing personality
  • Customer and client relations
  • Punctual
  • Professional and smart presentation

Timeline

Customer sales representative

AT Management + Boots
02.2024 - 09.2024

Front Desk Assistant

Dalvir Singh
10.2021 - 01.2024

8 passed - GCSEs

Gartree High School

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Harjinder Sahota