Summary

Overview

Work History

Education

Skills

Reference

Interests

Timeline

Harry Martin-Redmond

Norwich,Norfolk

Summary

Resourceful professional with multilingual communication skills and a strong focus on problem-solving across diverse settings. Demonstrates adaptability in service, technical, trade, and volunteering roles while ensuring accuracy and professionalism. Provides hands-on support in fault finding and maintenance, effectively managing workloads and equipment. Enhances team and customer experiences through clear communication and practical solutions.

Overview

years of professional experience

Work History

Plumbing Apprentice

Lewis services europe Ltd

London, London

02.2026 - 10.2026

Conducted thorough inspections and testing of plumbing systems pre and post-installation to verify proper functionality and compliance.
Soldered and compressed pipes, fixtures, and other plumbing and gas components with precision, ensuring lasting durability and compliance with industry standards.
Assisted in installation of water heaters, quookers, sinks, fridges, and toilets by following work orders accurately, contributing to timely project completion.
Professionally lagged plant rooms, pool plants, risers and floors in both domestic and commercial properties and complexes. Operated hand and electric tools safely and responsibly for optimal accuracy.
Maintained clean and organised work environment, upholding professional standards and contributing to safety and efficiency on job sites.

Labourer-

Lewis Services LTD

11.2025 - 01.2025

Executed the dismantling and removal of pipework, fan coil units, and other equipment from a listed property while maintaining precision and careful logging of all activities to protect the 18th-century property and support its restoration to historical beauty.
Kept tools and equipment organised and in good working condition.
Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
Provided general labour support across multiple construction sites, adapting quickly to new tasks and teams.

Translator-

Electrical engineering department of the university of Malaga

Malaga

01.2018 - Current

Understood and translated guest lecturers and documents for classes, ensuring precision and expertise in Spanish and English, highlighting importance of accurate and concise communication.
Reason for leaving: I still assist on occasion via zoom and emails.
Proofread and edited translated documents, guaranteeing high accuracy and consistency across texts.
Translated conversations and documents between two parties in professional situations.
Rewrote original materials in target language, maintaining meaning by carefully following sources.

Customer service engineer

British Telecom

London

12.2020 - 10.2025

Managed repair, upgrade, and maintenance of payphones, prison pin phones, and street hub estate from Kings Lynn to Colchester; organised workload by priority, attended to payphones, patrolled for unreported issues, and reported findings to relevant departments, completing repairs when possible. On occasion I would work as part of a two or three man team.
Maintained well-stocked and organised van for diverse scenarios; kept meticulous records of stock, returns, keys, cash cans, and tools, particularly in prisons and high crime areas. My daily activities were conducted alone and as such required strong self motivation and a keen eye for detail.
Upgraded, identified faults, and repaired equipment at cell tower bases while strictly adhering to safety protocols; gained proficiency in using power tools and safety equipment, ensuring proper maintenance and adherence to hazardous substance handling procedures. I've had training on how to deal with hazardous substance spillages, their environmental impact and how to cordon off, clean up the area and report it to the relevant authority.
Not disclosed
Immediate availability
Seeking alignment with career goals

Volunteer-

Cruz Roja (Red Cross) Estepona

Estepona

01.2018 - 01.2023

Coordinated various projects with Red Cross, focusing on disabled beach day excursions and patient transport at Alzheimer's centre, emphasising safety and support.
Supervised beach excursions for individuals with disabilities, ensuring safety and enjoyment.- This comprised of supervising and assisting groups of 12 people with a variety of physical disabilities. Due to the unique nature and needs of each we would employ various specialised tools and equipment to facilitate their safe enjoyment of the beautiful beaches Estepona has to offer. The equipment used included but was not limited to cranes, flotation devices and floating wheelchairs. With us also conducting maintenance and safety checks to ensure operational effectiveness.
Assisted with patient transport at Alzheimer's centre, ensuring safe boarding and offboarding using hydraulic wheelchair lifts for those unable to walk and providing manual assistance for those who could, while offering support to patients experiencing confusion and disorientation.
Developed empathy, connection, and compassion through roles, mastering de-escalation techniques applicable in various settings, including airsoft centre and daily interactions.
Reason for leaving: After many years of beautiful moments, I had to leave the red cross due to a lack of time that I was able to dedicate to it.

Activities coordinator-

The stables E Flexford Ln

Guildford

01.2021 - 01.2022

Organised large groups of 30 to 100 people of varying ages and backgrounds to create enjoyable game day experiences. Conducted morning safety briefs to ensure strict adherence to safety guidelines and monitored participant engagement. I used the de-escalatory tactics learned from the Alzheimer's patients when dealing with players accused of cheating, breach of site rules or actively committing acts of aggression with one and other or our staff. Communicated effectively using radios to coordinate activities over large areas. During this time I led games of airsoft, paintball, laser tag and arrow tag during both day and night matches.
Reason for leaving: I really enjoyed my time at BSA but unfortunately I was no longer able to do the hobbies I enjoyed, so I decided to leave the roll to allow myself a better work life balance. I continue to go back as a player for game days with my Airsoft team Olympus Airsoft.
Evaluated the impact of activities on participant happiness and social connectedness, demonstrating commitment to enhancing quality of life.
Organised arts and crafts, sports and physical education activities to promote healthy lifestyle, increase confidence and have fun.
Planned, coordinated and executed activities in line with specific client needs.

Volunteer-

Fundacion Cudeca

Benalmadena

01.2017 - 01.2022

Organised donations for resale, recycling, or disposal; restocked and rotated display shelves and rails. Engaged with customers, particularly potential volunteers, enhancing customer service and communication skills while gaining insights into recruitment and cross-selling.
Dedicated time to volunteer at Cudeca, contributing to community support efforts.
Complied with health and sanitation practices and procedures.
Helped guests locate bathrooms and food areas for enhanced service.
Responded to guest questions about current facility events and future offerings.

Shop supervisor-

J and J Wilson

Yarmouth

01.2018 - 01.2020

Supervised daily shop operations, ensuring efficient functioning of store and staff. Resolved staff and customer queries by coordinating with management for issue resolution. Managed cashing up and logged sales prior to depositing money in safe.
Left J&J to pursue a career offering more outdoor opportunities and skill development, recognising the BT apprenticeship as the right next step.
Supervised sales assistants in merchandising goods, processing payments and resolving product-related issues to maintain store shopping standards.
Kept shop looking presentable and organised by instructing teams to conduct regular visual merchandising to shelves and stands.
Trained new employees on store policies, customer service excellence, and product knowledge to enhance team efficiency.

Education

Mobile tower training

Skills

Patience and persistence
Customer communication
Analytical reasoning

Equipment maintenance
Time management efficiency
Multilingual communication

Reference

Sarah, Lewis, Office@lewisservices.co.uk, 01483 813775, Manager, The stables E Flexford Ln, Guildford, GU3 2JP,

Interests

climbing
kayaking
hiking

Timeline

Plumbing Apprentice

Lewis services europe Ltd

02.2026 - 10.2026

Labourer-

Lewis Services LTD

11.2025 - 01.2025

Activities coordinator-

The stables E Flexford Ln

01.2021 - 01.2022

Customer service engineer

British Telecom

12.2020 - 10.2025

Translator-

Electrical engineering department of the university of Malaga

01.2018 - Current

Volunteer-

Cruz Roja (Red Cross) Estepona

01.2018 - 01.2023

Shop supervisor-

J and J Wilson

01.2018 - 01.2020

Volunteer-

Fundacion Cudeca

01.2017 - 01.2022

Mobile tower training

PASMA

Summary

Overview

Work History

Plumbing Apprentice

Labourer-

Translator-

Customer service engineer

Volunteer-

Activities coordinator-

Volunteer-

Shop supervisor-

Education

Mobile tower training

Level 3 - Emergency first aid at work

EUS -

Radio frequency awareness -

Safety when working near water -

Behaviours: working near water -

Electricity at work -

International beacon project -

SWQR -

Cisco packet tracer -

Continuous professional development in social skills in a digital world -

Unified communications level 3 -

Public services level 3 -

Spanish A level -

National citizens service -

GCSE English literature -

GCSE English language -

GCSE Geography -

GCSE Mathematics -

GCSE Religious studies -

GCSE history -

GCSE science -

GCSE Additional science -

GCSE Graphic products -

Skills

Reference

Interests

Timeline

Plumbing Apprentice

Labourer-

Activities coordinator-

Customer service engineer

Translator-

Volunteer-

Shop supervisor-

Volunteer-

Mobile tower training

Level 3 - Emergency first aid at work

EUS -

Radio frequency awareness -

Safety when working near water -

Behaviours: working near water -

Electricity at work -

International beacon project -

SWQR -

Cisco packet tracer -

Continuous professional development in social skills in a digital world -

Unified communications level 3 -

Public services level 3 -

Spanish A level -

National citizens service -

GCSE English literature -

GCSE English language -

GCSE Geography -

GCSE Mathematics -

GCSE Religious studies -

GCSE history -

GCSE science -

GCSE Additional science -

GCSE Graphic products -

Similar Profiles

Roberto ClimescuRoberto Climescu

Faria DarFaria Dar

MARYORE LOPEZMARYORE LOPEZ

Reeta HussainReeta Hussain