HARRY TILLETT
Newbury,West Berkshire
Summary
Experienced professional with a strong background in project coordination and execution, team leadership, and supervision. Adept at ensuring health and safety compliance through risk assessments and RAMS. Skilled in high-voltage (HV) and low-voltage (LV) electrical work, risk management, and decision-making. Proficient in worksite planning, logistics, stakeholder communication, and client relations. Demonstrates expertise in training and mentoring junior staff while maintaining adaptability in high-pressure environments. Dedicated to delivering exceptional customer service, frequently going the extra mile to ensure customer satisfaction and effectively manage client expectations. Utilises IT systems and Excel to track site progress and safety data, leveraging digital tools for streamlined reporting and accurate record-keeping.
Overview
16
16
years of professional experience
4019
4019
years of post-secondary education
Work history
Electricity Cable Jointer
SSE
Reading
09.2014 - Current
- Led and coordinated teams to execute electrical repairs and installations, ensuring timely power restoration for large number of customers in emergency and planned work.
- Managed on-site operations, overseeing HV & LV cable installations, connections, and substation maintenance while ensuring strict adherence to safety and compliance regulations.
- Conducted risk assessments and safety measures, mitigating hazards and ensuring a secure working environment for both team members and the public.
- Collaborated with project managers, engineers, and site supervisors, providing technical expertise and input into job planning and execution.
- Troubleshooting and diagnosing electrical faults, using advanced testing equipment to minimize downtime and optimize operational efficiency.
- Mentored and trained junior team members, fostering skill development in technical procedures, safety protocols, and operational efficiency.
- Liaised with customers and stakeholders, delivering clear updates on job progress and ensuring customer satisfaction.
- Acting as the primary point of contact for high-value clients and the public. "Going the extra mile" to minimize disruption during works, proactively managing complaints, and ensuring a seamless handover upon project completion.
POLICE OFFICER
TVP Reading
Reading
06.2021 - 06.2022
- Critical Decision-Making & Risk Assessment: Took calculated risks and assumed authority at accident and crime scenes to prioritize public safety and security, establishing and maintaining secure perimeters.
- High-Pressure Communication: Performed vigilant patrolling duties while demonstrating excellent communication and de-escalation skills during high-stress situations to restore public order.
- Legal Compliance & Record Control: Conducted initial investigations, gathered evidence, and maintained robust record control, fulfilling administrative duties ahead of deadlines and complying with all relevant legal requirements.
- Crisis Response: Delivered first response to accidents, crimes, and emergencies, safeguarding people from harm by enforcing laws and regulations.
Sales Administrator
02.2014 - 09.2014
- Managed customer inquiries, processed sales orders, and maintained an organized database of transactions.
- Identified and maximized sales opportunities through proactive customer engagement.
Assistant Manager / Sales Assistant
Game
Newbury
02.2010 - 02.2014
- Led staff training, performance analysis, and loss prevention strategies to improve store efficiency.
- Managed daily operations, supervised sales activities, and maintained high customer service standards.
Education
Foundation Degree in Science - Criminology & Law
University of Central Lancashire
GCSE's - History, English, English Lit, R.E., ICT, Science Double Award, Mathematics
St Bartholomew's School
NVQ Level 2 Electrical Distribution Networks - undefined
Bracknell and Wokingham College
First Aid & Emergency Response Training - undefined
Skills
- Project Coordination & Execution
- Team Leadership & Supervision
- Health & Safety Compliance (Risk Assessments, RAMS)
- High-Voltage (HV) & Low-Voltage (LV) Electrical Work
- Risk Management & Decision-Making
- Worksite Planning & Logistics
- Stakeholder & Client Communication
- Training & Mentoring of Junior Staff
- Adaptability in High-Pressure Environments
- Utilizing IT systems and Excel to track site progress and safety data Leveraging digital tools to streamline reporting and ensure accurate record-keeping for management
Timeline
POLICE OFFICER
TVP Reading
06.2021 - 06.2022
Electricity Cable Jointer
SSE
09.2014 - Current
Sales Administrator
02.2014 - 09.2014
Assistant Manager / Sales Assistant
Game
02.2010 - 02.2014
NVQ Level 2 Electrical Distribution Networks - undefined
Bracknell and Wokingham College
First Aid & Emergency Response Training - undefined
Foundation Degree in Science - Criminology & Law
University of Central Lancashire
GCSE's - History, English, English Lit, R.E., ICT, Science Double Award, Mathematics
St Bartholomew's School