Overview
Work history
Education
Skills
Personal Information
Timeline
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Harry Woods

Bidford On Avon,United Kingdom

Overview

8
8
years of professional experience

Work history

SALES EXCECUTIVE

Toyota/Lexus Steven Eagell
Solihull
07.2024 - Current
  • Book and manage daily appointments through proactive phone prospecting, showroom traffic, and CRM follow-up.
  • Deliver a best-in-class customer experience from initial contact to handover, consistently achieving CEM scores above 95%.
  • Build trust and rapport quickly by listening, understanding individual needs, and tailoring vehicle and finance solutions accordingly.
  • Consistently meet and exceed monthly sales targets, with a strong focus on both new and used Lexus vehicles.
  • Handle every stage of the sales process: test drives, valuations, finance presentations, and final handovers — all with efficiency and polish.
  • Go above and beyond for customers, including out-of-hours service, home visits, and personalised handover experiences.
  • Maintain a high standard of product knowledge through regular Lexus UK training, with a deep understanding of Omotenashi and the Lexus customer philosophy.
  • Collaborate daily with finance, management, and handover teams to ensure a frictionless sales pipeline.
  • Diligently follow FCA and Lexus compliance standards to protect both the customer and the business.
  • Uphold showroom presentation and digital listings to reflect the premium nature of the Lexus brand.

NEW CAR SALES CONSULTANT

TOYOTA/LEXUS
Sydney, Australia
10.2023 - 07.2024
  • Delivered tailored consultations and vehicle recommendations for both Toyota and Lexus customers.
  • Consistently hit and exceeded sales targets, boosting dealership revenue.
  • Built lasting client relationships, securing repeat business and referrals.
  • Managed the full sales process end-to-end, including finance and trade-ins.
  • Collaborated with F&I teams to streamline deals and maximise profitability.
  • Followed strict brand and dealership processes to ensure compliance and efficiency.
  • Actively chased leads, followed up, and maximised every opportunity.
  • Handled premium Lexus clients with discretion and a high level of service.
  • Kept up with product training and new model launches to stay ahead of the curve.

CAR SALES EXECUTIVE/CAR BUYER

WEBUYANYCAR UK
09.2021 - 10.2023
  • Branch's top 3 regional commission earner for 18+ months
  • Securing deals well over £120,000
  • Satisfying customers, by helping them achieve what they want
  • In charge of stock- helping in load and offload cars daily
  • Making 60+ phone calls daily- chasing leads/building rapport
  • Following up previous customers that haven't sold or bought.
  • Working with kpi's
  • Exceeded monthly sales targets consistently by employing effective closing techniques and persuasive communication skills.
  • Apraised and negotiated Part Exchnage Values

DELIVERY DRIVER

AMAZON
09.2021 - 09.2022
  • This was my part time job during covid.
  • Dealing with big workloads
  • Due to high demand, 300+ parcels a day delivering in 8 hour shifts
  • Fast paced work
  • Dealing with customers daily
  • Working under pressure/ meeting deadlines

SALES ADVISOR

MARKS AND SPENCER
09.2020 - 09.2021
  • Opening and closing store
  • Cashing up at end of day
  • Sell by date checks
  • Customer service/sales advisor
  • Working in a team environment maintaining solid relationship

WAREHOUSE SUPERVISOR

ALL THINGS RURAL
01.2020 - 09.2020
  • SUPERVISING STAFF
  • RESPONSIBLE FOR SOCIAL MEDIA/MARKETING
  • PACKING AGRICULTURAL GOODS/ LOADING
  • 11/12 HOUR SHIFTS
  • KEEPING WORKPLACE CLEAN

BAR STAFF MEMBER

THE AVON PUB & RESTAURANT
01.2017 - 01.2019
  • BAR WORK/WAITER
  • CUSTOMER SERVICE/ FOOD AND BEVERAGE SUPPORT
  • GREETING CUSTOMERS
  • DEALING WITH CASH
  • WORKING UNDER PRESSURE.
  • CLOSING/OPENING RESTAURANT
  • CLEANING KITCHEN
  • FOOD PREP

Education

GCSE - MATHS, ENGLISH, PHYSICAL EDUCATION, SCIENCE, BUSINESS

Skills

  • Active Listener
  • Verbal Communication
  • Building Rapport
  • Sales Presentations
  • Lead generation
  • Computer literacy
  • Excellent Customer Service Skills
  • Problem Solving Skills
  • Transferable Skills
  • Performing Under Pressure
  • Marketing Skills
  • Salesforce software proficiency
  • Event selling
  • Brand awareness building
  • Customer Service

Personal Information

Date of birth: 12/03/02

Timeline

SALES EXCECUTIVE

Toyota/Lexus Steven Eagell
07.2024 - Current

NEW CAR SALES CONSULTANT

TOYOTA/LEXUS
10.2023 - 07.2024

CAR SALES EXECUTIVE/CAR BUYER

WEBUYANYCAR UK
09.2021 - 10.2023

DELIVERY DRIVER

AMAZON
09.2021 - 09.2022

SALES ADVISOR

MARKS AND SPENCER
09.2020 - 09.2021

WAREHOUSE SUPERVISOR

ALL THINGS RURAL
01.2020 - 09.2020

BAR STAFF MEMBER

THE AVON PUB & RESTAURANT
01.2017 - 01.2019

GCSE - MATHS, ENGLISH, PHYSICAL EDUCATION, SCIENCE, BUSINESS

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