Harry Woods
Bidford On Avon,United Kingdom
Overview
8
8
years of professional experience
Work history
SALES EXCECUTIVE
Toyota/Lexus Steven Eagell
Solihull
2024.07 - Current
- Book and manage daily appointments through proactive phone prospecting, showroom traffic, and CRM follow-up.
- Deliver a best-in-class customer experience from initial contact to handover, consistently achieving CEM scores above 95%.
- Build trust and rapport quickly by listening, understanding individual needs, and tailoring vehicle and finance solutions accordingly.
- Consistently meet and exceed monthly sales targets, with a strong focus on both new and used Lexus vehicles.
- Handle every stage of the sales process: test drives, valuations, finance presentations, and final handovers — all with efficiency and polish.
- Go above and beyond for customers, including out-of-hours service, home visits, and personalised handover experiences.
- Maintain a high standard of product knowledge through regular Lexus UK training, with a deep understanding of Omotenashi and the Lexus customer philosophy.
- Collaborate daily with finance, management, and handover teams to ensure a frictionless sales pipeline.
- Diligently follow FCA and Lexus compliance standards to protect both the customer and the business.
- Uphold showroom presentation and digital listings to reflect the premium nature of the Lexus brand.
NEW CAR SALES CONSULTANT
TOYOTA/LEXUS
Sydney, Australia
2023.10 - 2024.07
- Delivered tailored consultations and vehicle recommendations for both Toyota and Lexus customers.
- Consistently hit and exceeded sales targets, boosting dealership revenue.
- Built lasting client relationships, securing repeat business and referrals.
- Managed the full sales process end-to-end, including finance and trade-ins.
- Collaborated with F&I teams to streamline deals and maximise profitability.
- Followed strict brand and dealership processes to ensure compliance and efficiency.
- Actively chased leads, followed up, and maximised every opportunity.
- Handled premium Lexus clients with discretion and a high level of service.
- Kept up with product training and new model launches to stay ahead of the curve.
CAR SALES EXECUTIVE/CAR BUYER
WEBUYANYCAR UK
2021.09 - 2023.10
- Branch's top 3 regional commission earner for 18+ months
- Securing deals well over £120,000
- Satisfying customers, by helping them achieve what they want
- In charge of stock- helping in load and offload cars daily
- Making 60+ phone calls daily- chasing leads/building rapport
- Following up previous customers that haven't sold or bought.
- Working with kpi's
- Exceeded monthly sales targets consistently by employing effective closing techniques and persuasive communication skills.
- Apraised and negotiated Part Exchnage Values
DELIVERY DRIVER
AMAZON
2021.09 - 2022.09
- This was my part time job during covid.
- Dealing with big workloads
- Due to high demand, 300+ parcels a day delivering in 8 hour shifts
- Fast paced work
- Dealing with customers daily
- Working under pressure/ meeting deadlines
SALES ADVISOR
MARKS AND SPENCER
2020.09 - 2021.09
- Opening and closing store
- Cashing up at end of day
- Sell by date checks
- Customer service/sales advisor
- Working in a team environment maintaining solid relationship
WAREHOUSE SUPERVISOR
ALL THINGS RURAL
2020.01 - 2020.09
- SUPERVISING STAFF
- RESPONSIBLE FOR SOCIAL MEDIA/MARKETING
- PACKING AGRICULTURAL GOODS/ LOADING
- 11/12 HOUR SHIFTS
- KEEPING WORKPLACE CLEAN
BAR STAFF MEMBER
THE AVON PUB & RESTAURANT
2017.01 - 2019.01
- BAR WORK/WAITER
- CUSTOMER SERVICE/ FOOD AND BEVERAGE SUPPORT
- GREETING CUSTOMERS
- DEALING WITH CASH
- WORKING UNDER PRESSURE.
- CLOSING/OPENING RESTAURANT
- CLEANING KITCHEN
- FOOD PREP
Education
GCSE - MATHS, ENGLISH, PHYSICAL EDUCATION, SCIENCE, BUSINESS
Skills
- Active Listener
- Verbal Communication
- Building Rapport
- Sales Presentations
- Lead generation
- Computer literacy
- Excellent Customer Service Skills
- Problem Solving Skills
- Transferable Skills
- Performing Under Pressure
- Marketing Skills
- Salesforce software proficiency
- Event selling
- Brand awareness building
- Customer Service
Personal Information
Date of birth: 12/03/02
Timeline
SALES EXCECUTIVE
Toyota/Lexus Steven Eagell
2024.07 - Current
NEW CAR SALES CONSULTANT
TOYOTA/LEXUS
2023.10 - 2024.07
CAR SALES EXECUTIVE/CAR BUYER
WEBUYANYCAR UK
2021.09 - 2023.10
DELIVERY DRIVER
AMAZON
2021.09 - 2022.09
SALES ADVISOR
MARKS AND SPENCER
2020.09 - 2021.09
WAREHOUSE SUPERVISOR
ALL THINGS RURAL
2020.01 - 2020.09
BAR STAFF MEMBER
THE AVON PUB & RESTAURANT
2017.01 - 2019.01