HARRY SWALES

• Drafted and submitted maintenance reports to supervisor.
• Ensured all asset repairs and modifications remained in line with manufacturer's and client's specifications.
• Carried out proactive and reactive maintenance for continued smooth running of passenger facing assets.
• Diagnosed problems with communications, electrical systems and equipment using advanced troubleshooting abilities.

• Assigned duties, responsibilities and work stations to employees in accordance with work requirements.

• Inspected supplies, equipment and work areas to ensure efficient service and conformance to standards.

• Recommended measures for improving work procedures and worker performance to increase service quality and enhanced job safety.

• Reported malfunctioning and damaged equipment to supervisors and scheduled routine maintenance.

• Took appropriate measures to correct service quality deficits. Ability to quickly problem solve and use initiative within a busy business setting while staying perceptive to possible issues that could arise in the pub for example: drunken/violent behavior, drug use etc..

• Familiar with health and safety training in a hospitality environment.

• Met deadlines while maintaining high-quality deliverables. Defined problems, collected data, established facts and validated conclusions.

• Troubleshot minor problems and reported larger technical issues.

• Provided product information and resolved concerns to assist customers.

• Provided efficient and courteous service to customers at all times.