Summary
Overview
Work history
Education
Skills
Timeline
Generic

Harry Smith

Cleethorpes,North East Lincolnshire

Summary

Enthusiastic individual offering first-class service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach.

All round I am a hardworking, reliable individual always willing to take on any task whether working on my own or with other people. I decided to study this course in order to work to my fullest in hope to move forward with an apprenticeship with one of the Anglian Water Alliances.

Overview

3
3
years of professional experience

Work history

Crew member

McDonald’s, Grimsby Road
Grimsby , North East Lincolnshire
2023.09 - Current

Taking on this job meant I had to use my responsibility’s d time management skills so that I turned to every scheduled shift on time ready to work providing high customer service.

  • Addressed questions, concerns and complaints of customers.
  • Operated cash register to take payments and process orders.
  • Prepared food and beverages within target timeframes.
  • Ran orders from kitchen to dining areas.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Trained in food safety and hygiene practices.

Customer Service

Cleethorpes Boating Lake Boat Hire
Cleethorpes , North East Lincolnshire
2023.03 - 2023.09

I worked this job throughout the summer of 2023 along side a paper-round to gain more experience within a customer service providing job. It allowed me to gain mkre skills for future jobs and experiences. I then left this job at the end of the summer to take another job offer.

  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Applied creative solutions quickly to arising problems impacting customer satisfaction.

Paper round

Highgate News
Cleethorpes , North East Lincolnshire
2021.02 - 2023.09

Having a paperround from a young age allowed me to get used to waking up early to go work even when I may have not wanted to. This shows dedication and responsibility.

This job included things such as;

  • Avoided damage by wrapping newspapers in plastic during inclement weather.
  • Delivered papers on schedule to meet needs of individual and business customers.

Education

GCSEs -

Cleethorpes Academy
Cleethorpes
09/2018 - 06/2023

Grimsby College
Grimsby
09/2023 -

Skills

  • Product knowledge
  • Sales strategies
  • Cash handling
  • Customer service
  • Schedule management
  • Order accuracy
  • Communication skills
  • Team working skills

Timeline

Crew member

McDonald’s, Grimsby Road
2023.09 - Current

Customer Service

Cleethorpes Boating Lake Boat Hire
2023.03 - 2023.09

Paper round

Highgate News
2021.02 - 2023.09

GCSEs -

Cleethorpes Academy
09/2018 - 06/2023

Grimsby College
09/2023 -
Harry Smith