Harry Shrimpton

• Cleared the area and set up dust sheets to reduce mess and get organised.
• Improved site cleanliness by regularly removing debris and waste materials.
• Assisted with heavy lifting to ensure safe and efficient operations on site.
• Demonstrated excellent teamwork skills whilst carrying out manual tasks.
• Aided skilled workers, contributing to timely project completion.
• Implemented correct use of personal protective equipment at all times.
• Having great communication skills is essential. I have learned that going out of the way to communicate can save you and the customer time and money, but helps with trust, and knowing where each other stands. This has also got me more work.
• Time management, as we would like to know when the work will be completed.

• Managed stock and replenishments.
• Trained on the tills for sales, returns, and online orders.
• Cleaning and maintenance, as our store was in an underground station, so it got really dusty really fast.
• Improved customer service by efficiently handling queries and complaints.
• Assisted customers with product selection for optimal satisfaction.
• Conducted weekly inventory checks to manage stock levels accurately.
• Collaborated effectively with team members to meet sales targets.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Safety at the station was maintained through regular training, checks, and drills in case of a terror attack.

• Packed and unpacked shipments and deliveries.
• Improved customer service by efficiently handling queries and complaints.
• Fostered a welcoming store environment by maintaining clean and well-organised displays.
• Offered personalised shopping advice to enhance customer experiences.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Full understanding of the EPOS system used by CeX.
• Trained for the supervisor role to assist when people are on holiday, or off sick.
• Trained new staff members, fostering a supportive working environment.
• Passed the training, which also allowed me to ship and unpack shipments.

I worked for Big K Coal Company for two weeks in 2015, before being asked to work a three-month temp position at John Lewis, Innova Park.

Big K consisted of loading and unloading the coal bags from lorries. It was a dirty job, and very physically demanding.

John Lewis had tools and apparatus for heavy lifting, such as bed frames and fridges, but also had plenty of help from staff.

Used EPOS logging system for truckloads and deliveries.