Harry Richardson
Chichester,United Kingdom
Summary
I am finishing my A-levels at Bishop Luffa and looking forward to taking a gap year. I have a wide range of experience from many different roles that I would love to bring across into this new opportunity.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Operations partner/customer assistant
John Lewis & Partners
Chichester, West Sussex
11.2024 - 03.2025
- Operated till systems smoothly, streamlining check-out process for customers.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Improved customer relations by promptly addressing queries and concerns.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
Waiter
Goodwood house
Chichester, West Sussex
12.2023 - 03.2025
- Relayed feedback from customers to management for continuous improvement.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Handled payment transactions to guarantee smooth customer checkout process.
- Remained calm under pressure, ensuring better performance during peak hours.
Ground crew
Elite helicopters
Chichester, West Sussex
06.2023 - 09.2023
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
Education
A-Levels - Economics, History, Classics
Bishop luffa sixth form
Chichester, West Sussex 09.2023 - 06.2025
GCSEs - Maths, English language, English literature, Media studies, History, Geography, Combined science, RE
Bishop luffa school
Chichester, West Sussex 09.2021 - 08.2023
TEFL level two -
TEFL UK
06.2024 - 06.2024
Skills
- Decision-Making effectiveness
- Problem-solving
- Complaint resolution
- Team player
- Hard-working
- Customer engagement
Affiliations
- Football
- Formula one
- Dog walking
Timeline
Operations partner/customer assistant
John Lewis & Partners
11.2024 - 03.2025
TEFL level two -
TEFL UK
06.2024 - 06.2024
Waiter
Goodwood house
12.2023 - 03.2025
A-Levels - Economics, History, Classics
Bishop luffa sixth form
09.2023 - 06.2025
Ground crew
Elite helicopters
06.2023 - 09.2023
GCSEs - Maths, English language, English literature, Media studies, History, Geography, Combined science, RE
Bishop luffa school
09.2021 - 08.2023
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