Guitarist / Band Member
Singing
Police
HARRY PYE
Student
Cartmel
Summary
Experienced and committed community worker with a passion for the safety and wellbeing of others. Proactive, hardworking and dedicated to public services, enjoy making a difference and assisting those in need. Received 2 recognition awards for going above and beyond and the "John Miller Shield" for "Police Cadet of the year".
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Food and Beverage Server
Lancaster House Hotel
08.2022 - Current
- Displayed strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
- Increased repeat business by building rapport with customers through friendly conversation and personalized service recommendations.
- Collaborated with management on promotional events, contributing ideas that led to successful marketing initiatives driving increased traffic into restaurant.
- Supported needs of over 100 customers - personal wait staff who attended to specific needs of countless customers and staff members.
Waiter
The Borough
6 2021 - 06.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waiter
The Royal Oak
06.2018 - 06.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Office Administrative Assistant
Lancaster County Council
11.2019 - 03.2020
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Arts - Criminology
Lancaster University
Lancaster 04.2001 -
No Degree - Public Services Level 3
Lancaster And Morecambe College
Lancaster 04.2001 -
No Degree -
Cartmel Priory C of E School
Cumbria 09.2012 - 07.2019
Skills
Experienced Leadership Skills
Teamwork
Handling Conflict
Public Speaking
Flexibility
Accomplishments
• Awarded the privileged position of Deputy Head boy.
• Completed National Citizenship Service scheme.
• Regional NCS representative. Cumbria Youth Councillor.
• Lancaster University College Vice-President
• Competent in data wrangling.
Interests
Timeline
Food and Beverage Server
Lancaster House Hotel
08.2022 - Current
Office Administrative Assistant
Lancaster County Council
11.2019 - 03.2020
Waiter
The Royal Oak
06.2018 - 06.2020
No Degree -
Cartmel Priory C of E School
09.2012 - 07.2019
Bachelor of Arts - Criminology
Lancaster University
04.2001 -
No Degree - Public Services Level 3
Lancaster And Morecambe College
04.2001 -
Waiter
The Borough
6 2021 - 06.2022
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