Harry Palmer
Birmingham ,Four Oaks
Summary
A dynamic professional with a strong foundation in communication, with proficient knowledge within the jewellery sector. I am adept within the industry and thrive in a fast-paced environment. I demonstrate flexibility, enthusiasm, and commitment in all tasks with proven leadership qualities and team management skills. Operating in the jewellery quarter Birmingham, through multiple avenues, has given me great strength in competitor analysis and market awareness, with strong analytical-thinking abilities. Expertise in market trend awareness, client relationship management, visual merchandising insight, and product knowledge proficiency. Skilled in supply chain coordination with a positive attitude towards achieving organisational goals, and a great ability to work under pressure and meet sales targets.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Store manager
Bond Jewellery and Diamonds
Birmingham
09.2023 - Current
- Maintain an organised stock control system for easy accessibility of goods.
- Streamlined operations to maximise efficiency and minimise waste.
- Negotiated contracts with suppliers for cost-effective procurement of merchandise.
- Created seasonal sales plans with varying stock and promotional strategies.
- Engaged with suppliers to facilitate smooth delivery schedules.
- Assisted customers in purchases, leading to repeat business and loyalty.
Sales representative
Eran Diamonds
Birmingham
05.2022 - 09.2023
- Prepared sales contracts and oversaw signing of both parties.
- Contacted satisfied customers to offer additional services.
- Presented latest merchandise to prospective buyers.
- Placed customer orders, providing guidance on product delivery timeframes.
- Built lasting relationships with clients through customer service interactions.
- Provided customers with price information and handled financial transactions.
Sales executive
Marlows Diamonds
Birmingham
07.2019 - 05.2022
- Utilised excellent communication skills to provide detailed product information.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Collaborated effectively with team members to meet sales targets.
- Conducted daily inventory checks to manage stock levels accurately.
Ski Instructor
Ski school Alberg
st Anton, Austria
12.2018 - 04.2019
- Used illustrative activities to help students explore concepts.
- Facilitated group lessons and private sessions to cater to individual needs and preferences.
- Created a fun learning atmosphere through game-based activities, increasing student engagement levels.
- Built strong relationships with learners, fostering a positive learning environment.
- Assisted students with selecting and fitting skis and related gear.
- Consistently applied effective, innovative coaching methods to meet and exceed team needs.
Event coordinator
Moor Hall Hotel
Birmingham
09.2017 - 10.2018
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Ensured smooth operations by coordinating with other catering staff members.
- Prioritised tasks efficiently during peak hours, ensuring timely service delivery to customers.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Conducted post-event evaluations to improve future events.
Education
Bachelor of Arts - Business Management
Birmingham City University
09.2019 - 07.2022
A-Levels -
The Arthur Terry School
09.2011 - 05.2018
Skills
- Communication
- Flexibility
- Strong work ethic
- Relationship-building
- Performance monitoring
- Market trend awareness
- Client Relationship Management
- Product knowledge proficiency
- Analytical-thinking
- Supply chain coordination
Personal Information
Hobbies Include:
- Golf
- Fitness
- Skiing
- building relationships and socialising with friends
Refrences
Available upon request.
Timeline
Store manager
Bond Jewellery and Diamonds
09.2023 - Current
Sales representative
Eran Diamonds
05.2022 - 09.2023
Bachelor of Arts - Business Management
Birmingham City University
09.2019 - 07.2022
Sales executive
Marlows Diamonds
07.2019 - 05.2022
Ski Instructor
Ski school Alberg
12.2018 - 04.2019
Event coordinator
Moor Hall Hotel
09.2017 - 10.2018
A-Levels -
The Arthur Terry School
09.2011 - 05.2018
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