Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive knowledge to findings. Adept at multi-tasking, leading groups and managing.
Overview
5
5
years of professional experience
Work History
General manager
The Lounges
Orpington, Reigate, Redhill, Sidcup & Sutton
09.2021 - Current
Across my three years manages five different branches.
Monitored stock levels and made key decisions about stock control.
Completed profit and loss performance reports.
Ran social media on all platforms for all south east branches of the company.
Built and maintained loyal, long-term customer relationships.
Monitored operations on a day to day basis.
Managed teams of 40+ staff members.
Partnered with management team to optimise operations and reduce costs.
Assessing applications and hiring candidates.
Social Coordinator
Fat Salad, Band
Orpington, Bromley
07.2023 - Current
Organise social events before and after gigs.
Help the band prep for gigs.
Film and post for social media to keep engagement.
Drive ticket sales.
Boost public image for target audiences using multiple engagement platforms.
Maintained consistent brand voice and style across content.
Gym coach
Tiger Pit CrossFit
Orpington, Bromley
07.2021 - 04.2022
Built confidence of people by offering individual praise and recognising progress and achievements.
Planned and led training sessions to motivate and improve.
Built positive relationships with clients to encourage continued class attendance.
Communicated and enforced safety procedures.
Tailored sessions to provide physical challenge to individuals with varying abilities.
Demonstrated safe equipment use for minimised risk of injury or damage.
Waiter
The Bank, Restaurant
Locksbottom, Orpington
10.2020 - 07.2021
Maintained excellent level of service in busy and demanding restaurant environment.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Greeted customers, presented menus and shared information about available special items.
Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Advised on food and drink choices based on customer preferences.
Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Warehouse Assistant & Office Administration
Wheel & Tyre Outlet
Beckenham, Bromley
06.2020 - 10.2020
Followed safety guidelines when operating in hazardous environments.
Followed safety standards for carrying, moving and storing stock.
Performed tagging and labelling of warehouse inventory.
Loaded packaged goods on to trucks for shipping.
Maintained clean, safe and orderly warehouse space.
Answered high-volume daily telephone and email enquiries.
Processed invoices and financial data.
Created and submitted sales reports to upper management.
Education
GCSEs -
Darrick Wood School
Orpington
04.2001 -
Diploma of Higher Education - Sport & Fitness
Central YMCA Fitness Training Academy
London
04.2001 -
Skills
Microsoft office
Public speaking
Problem-solving
Communication skills
Leadership
Social media marketing
Management
Social media content creation
Stock control
Profit and loss management
Health and Safety
First aid trained
D.O.B
17th January 2004
Accomplishments
Youngest General Manager in the History of the company (The Lounges)
Bartender of the year Finalist (The Lounges)
Coach of The Year (Tiger Pit CrossFit)
References
References available upon request.
Affiliations
I enjoy surfing and spending time at the beach, taking my dog Pablo for walks and I play Third base for my baseball team in Croydon.
I also spend time on the computer, not only in my free time but also in my previous job roles, this has leaned my focus towards an office based job role where i can use such knowledge to assist me doing so.