I am a collaborative and positive team player, with a constructive approach to improving roster quality. I possess the ability to deliver exceptional service through my analytical mindset and strong customer focus skills. I am organised, and able to manage multiple complex tasks, often having to re-prioritise. I have a strong understanding of crew compliance regulations, including but not limited to, Fatigue Risk Management and Flight Time Limitation schemes. I am able to interpret schedules accurately, identify impacts on crew rosters and use my initiative to think of effective solutions.