Harry Mansbridge
Fordingbridge,Hampshire
Summary
Results-driven Facility Manager with expertise in staff coordination and crisis resolution. Developed and implemented building security measures and emergency response protocols to ensure compliance with health and safety regulations. Skilled in change management and risk assessment, focused on enhancing customer service and team leadership to drive operational efficiency and safety standards.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work history
Carpenter/Labourer
AJS Projects LTD
Fordingbridge, Hampshire
2023.05 - Current
- Executed tasks independently on job sites, enhancing self-management and time management skills.
- Conducted regular equipment maintenance to ensure long-lasting performance.
- Worked fast under time constraints to meet specific timelines.
Leisure Facility Manager
SandyBalls Holiday Village (Away Resorts)
Fordingbridge, Hampshire
2018.09 - 2023.03
- Oversaw daily team operations as Team Leader, coordinating job preparation and task delegation to optimise workflow and team efficiency.
- Facilitated daily reception operations at Away Resorts, Sandyballs Holiday Park, ensuring seamless customer interactions and satisfaction.
- Completed comprehensive lifeguard training, achieving NPLQ, First Aid Level 3, and defibrillator operator certification to enhance emergency response capabilities.
- Reduced downtime by establishing proactive maintenance schedules for all equipment.
- Supervised daily operations, ensuring smooth running of services at all times.
Floor staff member
M&S
Salisbury, Wiltshire
2017.06 - 2017.08
- Engaged with customers proactively leading to enhanced shopping experience.
- Organised customer queues during busy periods to enhance service flow. effectively during peak hours, decreasing wait times.
- Enhanced customer experience by maintaining clean and presentable floor area.
Education
NVQ Level 3 - Sports Studies and Public Services
Wiltshire Collage And Six Form
Salisbury, Wiltshire 2017.09 - 2019.06
Skills
- Safety protocol adherence
- Workplace safety practices
- Incident reporting
- Crisis resolution
- Cleaning standards compliance
- Facility management
- Time management
- Staff rota coordination
- Onboarding processes
- Risk management
- Change management
- Customer Service
- Team Leadership
- Problem solving
- First aid and CPR
- Client communication
- Staff management
Timeline
Carpenter/Labourer
AJS Projects LTD
2023.05 - Current
Leisure Facility Manager
SandyBalls Holiday Village (Away Resorts)
2018.09 - 2023.03
NVQ Level 3 - Sports Studies and Public Services
Wiltshire Collage And Six Form
2017.09 - 2019.06
Floor staff member
M&S
2017.06 - 2017.08