Harry Lyndon-Smith

Quickly befriended returning customers by learning their orders and engaging with them on a personal level while maintaining efficiency of my work

Learnt complex drink and wine menu that allowed me to recommend parings with food to maximise guests enjoyment

worked in a very fast paced environment while maintaining my composure and customer service standards

Have begun training for bar supervisor with increased responsibility such as receiving , counting and putting away large deliveries of stock

• Worked affectively and efficiently in new environment and under pressures of newly opened bar / restaurant
• Efficiently learned new specs for cocktails
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock
• Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service
• Worked with Bar Supervisor to perform recordkeeping, stocktaking and trained new hires efficiently
• Assisted the managers with hosting/seating guests during busy periods
• Worked closely together with Bar Director to finalise recipe of summer cocktails for promotional brunch menu
• Cleaned and set tables quickly after customers left to maximise restaurant capacity

• Experienced bar supervisor familiar with all aspects of running bar including ordering stock, line cleans, closes and openings, training new team members, counting tills and all paperwork associated
• Trained and supervised new bar staff on menu items, customer service, and safety protocols
• Trained as Assistant Manager for 5 months
• Created own menu for summer cocktails bringing in more revenue
• Awarded bar excellence company award
• Would have to run bar solo on extremely busy days in some instances
• Changed beer kegs safely and efficiently,