Harry Knill
Sheffield,North Yorkshire
Summary
I am currently a third-year Business Management student at Sheffield University, actively seeking a graduate role that will challenge me and help me develop new skills. As a strong communicator with a proactive mindset, I excel at taking initiative. My experience in high-level sports has honed my ability to collaborate effectively in teams, while also fostering strong self-motivation and a drive to achieve both personal and collective goals.
I bring a customer-centric approach combined with strong organizational skills, making me well-suited to thrive in fast-paced environments. Additionally, overcoming multiple ACL reconstruction surgeries has instilled in me resilience and determination, providing me with a solid foundation to succeed as a valuable team member in any business.
Overview
7
7
years of professional experience
Work History
Community Volunteer
Heaton Mersey Lacrosse Club
Stockport, Lancashire
06.2017 - 11.2019
- Working with children
- Attended regular training and supervision workshops for improved service user support.
- Regularly interacting with diverse groups of people helps improve verbal and non-verbal communication.
- Collaborating with others to achieve a common goal develops the ability to work effectively in a team.
- Volunteering often requires flexibility, helping me learn and adapt to situations
Bartender
Pale Ltd.
Manchester, Lancashire
06.2021 - 09.2022
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Welcomed guests with friendly conversation and fun atmosphere.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Offered discounts and promotions to encourage purchases.
- Completed end-of-day cleanup to reset bar for next day.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
Retail Sales Associate
Marks & Spencer
Manchester, Lancashire
12.2022 - 01.2023
- Welcomed customers and provided responsive assistance to improve store experiences.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Trained in upselling
- Prepared professional business correspondence on behalf of senior staff and organisation.
Retail Operations Associate
Marks & Spencer
Stockport, Cheshire
07.2023 - Current
- Prepared professional business correspondence on behalf of senior staff and organisation.
- Picked and packed items quickly and accurately for timely fulfilment.
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Served as main point of contact for customers, providing high levels of customer service to maximise sales potential.
Education
GCSEs -
Priestnall School
Stockport 09/2015 - 05/2020
A-Levels -
Aquinas College
Stockport 09/2020 - 05/2022
Bachelor of Arts - Business Management
University of Sheffield
Sheffield 09/2022 -
Skills
- Just In Time stock control
- Sales administration
- Upselling expertise
- Adaptable
- Microsoft Excel
- Multitasking
- Customer Service
- Confident communicator
- Intrapersonal Skills
- Teamwork
- Social media knowledge
- Technologically savvy
- Microsoft Office
- Strong writing and verbal skills
Affiliations
- Sports and Gym work
- Music
- Non fiction reading
Accomplishments
Sale Sharks DPP academy
England Lacrosse youth academy
References
References available upon request.
Timeline
Retail Operations Associate
Marks & Spencer
07.2023 - Current
Retail Sales Associate
Marks & Spencer
12.2022 - 01.2023
Bartender
Pale Ltd.
06.2021 - 09.2022
Community Volunteer
Heaton Mersey Lacrosse Club
06.2017 - 11.2019
GCSEs -
Priestnall School
09/2015 - 05/2020
A-Levels -
Aquinas College
09/2020 - 05/2022
Bachelor of Arts - Business Management
University of Sheffield
09/2022 -
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