Harry Kinsella
Summary
Motivated and enthusiastic professional with experience across hospitality, customer service, sales, and office administration. Strong communicator with a proven ability to perform in fast-paced environments, deliver excellent customer service, and adapt quickly to new challenges. Highly organised, efficient, and committed to continuous learning.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Bar Manager
Shuck
Eastbourne
2025.08 - 2026.02
- Built strong rapport with high volumes of customers, delivering excellent service
- Assisted with daily operations including staff supervision, inventory, and service standards
- Delivered staff training on wine knowledge and customer experience
- Supported marketing initiatives, promotions, and events to increase footfall and sales
Sales Representative
Eazy Compare
Melbourne
2024.09 - 2025.05
- Advised customers on gas and electricity tariffs, supporting cost-effective switches
- Maintained full compliance and ethical sales standards
- Developed strong knowledge of the Australian energy market and regulations
- Adapted to frequent pricing changes while maintaining detailed product knowledge
- Trained and mentored new team members
Move Home Specialist
My Connect
Melbourne
2023.07 - 2024.12
- Managed up to 150 customer enquiries per day
- Conducted inbound and outbound calls to promote services
- Delivered persuasive sales presentations and overcame objections
- Provided sales coaching and mentoring to team members
Customer Service Officer (Defence Health Insurance)
Acquire BPO
Melbourne
2024.02 - 2024.05
- Performed accurate data entry in a fast-paced office environment
- Handled customer enquiries and processed medical claims
- Maintained confidentiality and data integrity
- Collaborated with team members to meet service deadline
Education
A Level -
BHASVIC
2019.01 - 2021.01
A Level -
BHASVIC
2019.01 - 2021.01
Skills
- Customer service
- Sales & negotiation
- Team leadership
- Time management
- Adaptability
- Communication
Affiliations
- Travel and culture
- Cooking
- Running and swimming
Timeline
Bar Manager
Shuck
2025.08 - 2026.02
Sales Representative
Eazy Compare
2024.09 - 2025.05
Customer Service Officer (Defence Health Insurance)
Acquire BPO
2024.02 - 2024.05
Move Home Specialist
My Connect
2023.07 - 2024.12
A Level -
BHASVIC
2019.01 - 2021.01
A Level -
BHASVIC
2019.01 - 2021.01