Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harry Jones

Winchester

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience
36
36
years of post-secondary education

Work History

Assistant Store Manager/Advisor

Virgin Media O2
Winchester, Hampshire
01.2020 - Current
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assessed and analysed sales team performance to determine areas of weakness and areas of strength.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Compiled and analysed data to determine approaches to improve sales and performance.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Diploma of Higher Education - Business Management

University Of Winchester
Winchester
09.2019 - 05.2023

A-Levels - Business Studies

Higham Lane Sixth Form
Nuneaton, WAR
09.2017 - 05.2019

A-Levels - Economics

Higham Lane Sixth Form
Nuneaton
09.2017 - 05.2019

GCSEs - Maths

Higham Lane School
Nuneaton, WAR
09.2012 - 05.2017

GCSEs - English Language

Higham Lane School
Nuneaton, WAR
09.2012 - 09.2017

GCSEs - Business Studies

Higham Lane School
Nuneaton, WAR
09.2015 - 05.2017

GCSEs - Statistics

Higham Lane School
Nuneaton, WAR
09.2015 - 05.2017

GCSEs - English Literature

Higham Lane School
Nuneaton, WAR
09.2012 - 05.2017

GCSEs - Product Design

Higham Lane School
Nuneaton, WAR
09.2012 - 05.2017

GCSEs - PE

Higham Lane School
Nuneaton, WAR
09.2015 - 05.2017

GCSEs - Geography

Higham Lane School
Nuneaton, WAR
09.2012 - 05.2017

Skills

Store improvement skills

undefined

Timeline

Assistant Store Manager/Advisor

Virgin Media O2
01.2020 - Current

Diploma of Higher Education - Business Management

University Of Winchester
09.2019 - 05.2023

A-Levels - Business Studies

Higham Lane Sixth Form
09.2017 - 05.2019

A-Levels - Economics

Higham Lane Sixth Form
09.2017 - 05.2019

GCSEs - Business Studies

Higham Lane School
09.2015 - 05.2017

GCSEs - Statistics

Higham Lane School
09.2015 - 05.2017

GCSEs - PE

Higham Lane School
09.2015 - 05.2017

GCSEs - Maths

Higham Lane School
09.2012 - 05.2017

GCSEs - English Language

Higham Lane School
09.2012 - 09.2017

GCSEs - English Literature

Higham Lane School
09.2012 - 05.2017

GCSEs - Product Design

Higham Lane School
09.2012 - 05.2017

GCSEs - Geography

Higham Lane School
09.2012 - 05.2017
Harry Jones