Customer Service:
· Provided friendly assistance, answered inquiries, and ensured customer satisfaction.
· Assisted customers, offering recommendations, and creating a positive shopping experience.
· Managed cash transactions and maintained accurate sales records.
Visual Merchandising and Display:
· Organized and presented items attractively.
· Created eye-catching displays to promote items or campaigns.
· Maintained a clean and well-presented shop floor.
Stock Management:
· Received, sorted, and assessed donated items.
· Tagged, priced, and labeled items according to guidelines.
· Restocked shelves and maintained merchandise levels.
Donations Processing:
· Efficiently processed and categorized donations.
· Sorted and organized donations into categories.
· Collaborated with volunteers for proper handling, storage, and distribution.
Fundraising Activities:
· Actively participated in fundraising initiatives and promoted events.
· Encouraged customer donations and support.
Teamwork and Collaboration:
· Worked closely with volunteers and staff to achieve objectives.
· Contributed ideas and collaborated on improving operations.
· Provided guidance and training to new volunteers.
Health and Safety:
· Ensured compliance with health and safety regulations.
· Reported potential hazards and safety concerns.
· Maintained proper handling and disposal practices.
· Greeted customers with a friendly and welcoming attitude, creating a positive first impression.
· Provided helpful and knowledgeable assistance to customers, addressing inquiries about products, prices, and promotions.
· Developed the ability to recommend products based on a thorough understanding of the merchandise available in the shop, enhancing the shopping experience for customers.
· Received training in accurately and efficiently handling cash transactions, including processing payments, providing change, and issuing receipts.
· Demonstrated the ability to balance daily sales by accurately reconciling cash register transactions, ensuring consistency between recorded sales and actual revenue.
Customer Service and Retail Skills:
Strong customer service skills, ensuring a positive shopping experience
Knowledge of retail operations, including stock management, visual merchandising, and store organization
Effective teamwork and collaboration
Improved communication skills with customers and colleagues
Time management and multitasking abilities
Problem-solving skills for addressing inquiries and challenges
Technical Skills: