Harry Fotopoulos
London
Summary
Tech-savvy GSOC operator with 15+ years of security work experience. Demonstrated innovator with a hands-on approach to emerging technologies and a strong commitment to continuous improvement. Recognized for identifying opportunities for technological enhancements and successfully implementing effective solutions. Skilled at leveraging new tools and methods to solve problems and enhance productivity. Thrives in fast-paced environments and drives technological advancements to meet evolving needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
GSOC Operator
Piccadilly Lights-Landsec/Bidvest Noonan
02.2024 - 06.2024
- Monitored, managed developing emergency situations within area of responsibility and carried out established actions to resolve issues
- Issued real-time audio challenges to properties across the UK to prevent damage to customer properties
- Enforced security of control room, data and all contents.
- Maintained accurate records of all security incidents, utilizing information for future risk assessments and mitigation strategies.
- Streamlined processes for incident management, improving overall efficiency and performance.
- Evaluated and refined standard operating procedures for continuous improvement in GSOC operations.
- Collaborated with cross-functional teams to develop and implement emergency response plans.
Security Control Room Operator
British Museum
07.2023 - 12.2023
- Collaborated with security agencies and staff to maintain proper use of CCTV systems
- Monitored various cameras to capture different angles of instant activities
- Remotely controlled gates, doors and access points to safeguard site access.
- Preserved confidentiality of sensitive information through strict adherence to company policies regarding access control systems usage and monitoring requirements.
- Increased accuracy in incident reporting through meticulous documentation and record-keeping practices.
Security Officer/CCTV Operator-part time
Rossi
02.2023 - 08.2023
- Signed in and issued passes to visitors and contractors
- Kept entrances secure with consistent visitor, personnel and package screening
- Eliminated unauthorized access through effective employee and visitor screening
- Memorized the layout of monitored area and gained awareness of current key challenges.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Night Manager/CCTV Operator/Security
The Groucho club London
08.2021 - 02.2022
- Operated CCTV equipment & reception monitors
- Reported every incident to higher-level member of staff, such as supervisor manager, maintained high level of care and integrity
- Assisted Security Manager in every incident
- Facilitated corporate functions, conferences and other large-scale events.
NHS GP Surgery Receptionist/Admin (with Ward Clerk duties)
Fednet-Waltham-Forest NHS-Surgeries
03.2020 - 07.2021
- Provided high-quality CCTV evidence of crime and anti-social behavior
- Liaising with security agencies and staff members to verify appropriate use of CCTV system.
CCTV Control Room Operator
Leon Co
09.2020 - 01.2021
- Monitored CCTV to determine unusual activity and provide precautions
- Upgraded hardware and software to manage operation and functionality of CCTV viewing suite
- Responded to emergency OOH calls and assisted in resolving issues
- Responded to radio checks to support smooth communications.
CCTV Control Room Operator
Bold/Mitie
12.2019 - 07.2020
- Operated CCTV system within Control Centre in efficient manner and in compliance with operating procedures, legislation, and best practice
- Recorded all events, incidents, and actions taken in clear, legible, and accurate written format.
Rooms Division Manager
Chrysos hotel, Paddington
06.2017 - 04.2020
- Boosted revenue generation by collaborating with sales and marketing teams to develop effective promotions.
CCTV Control Room Operator/Security Controller
Professional Security
11.2016 - 08.2018
- Monitored CCTV to determine unusual activity and provide precautions
- Collaborated with security agencies and staff to maintain proper use of CCTV systems.
Education
NVQ Level 1, Hotels -
Reception Academy
Some College (No Degree), IT Telecoms & Networks -
Omega
Certification - SOC Operations
CISCO
Online 10-2024
CCTV Engineering, CCTV Systems -
Cube
02.2024
Certificate of Higher Education, Risk Assessment qualification -
High Speed Training
06.2021
Some College (No Degree), Sia Security -
1Ace Training Centre
05.2018
Skills
- Health and Safety on Work
- Surveillance
- CCTV monitoring
- Incident reports
- Encryption Technologies Knowledge
- IT Infrastructure Understanding
- Risk Security Assessment
- Point-of-entry screening
- Emergency procedures
- Close Protection Training without certification
- Vulnerability Assessment
- Identity and Access Management
- Physical Security Measures
- Incident Response Management
Certification
- AAT 2
- Bookkeeping certificate
- NHS CPD Certified Admin
- HR Management certificate
- Cyber Security awareness online LinkedIn training certificate
Address
- London, London, Greater London, N15
- N15, London, Greater London
Additionalinformation
Oxfam, DBS Standard certificate 2021, upon request
NHS volunteer
Certified Admin and healthcare assistant
Timeline
GSOC Operator
Piccadilly Lights-Landsec/Bidvest Noonan
02.2024 - 06.2024
Security Control Room Operator
British Museum
07.2023 - 12.2023
Security Officer/CCTV Operator-part time
Rossi
02.2023 - 08.2023
Night Manager/CCTV Operator/Security
The Groucho club London
08.2021 - 02.2022
CCTV Control Room Operator
Leon Co
09.2020 - 01.2021
NHS GP Surgery Receptionist/Admin (with Ward Clerk duties)
Fednet-Waltham-Forest NHS-Surgeries
03.2020 - 07.2021
CCTV Control Room Operator
Bold/Mitie
12.2019 - 07.2020
Rooms Division Manager
Chrysos hotel, Paddington
06.2017 - 04.2020
CCTV Control Room Operator/Security Controller
Professional Security
11.2016 - 08.2018
Some College (No Degree), IT Telecoms & Networks -
Omega
CCTV Engineering, CCTV Systems -
Cube
Certificate of Higher Education, Risk Assessment qualification -
High Speed Training
Some College (No Degree), Sia Security -
1Ace Training Centre
- AAT 2
- Bookkeeping certificate
- NHS CPD Certified Admin
- HR Management certificate
- Cyber Security awareness online LinkedIn training certificate
NVQ Level 1, Hotels -
Reception Academy
Certification - SOC Operations
CISCO
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