Harry Forbes
Solihull,West Midlands
Summary
Dynamic and enthusiastic sales professional with a proven track record in consultative selling, customer relationship management, and delivering premium client experiences. Skilled in identifying customer needs and guiding high-value purchasing decisions through a personalised, trust-based approach. Demonstrates strong commercial awareness, target achievement, and a passion for representing high-quality brands. Seeking to bring customer-first mindset and results-driven performance to a luxury automotive environment with Lexus.
Overview
7
7
years of professional experience
Work history
Sales Consultant
David Lloyd
Solihull/ Lichfield, West Midlands
01.2024 - Current
- Managed full sales cycle from initial enquiry through to closing high-value membership agreements.
- Delivered personalised consultations to understand customer needs and recommend tailored packages.
- Consistently achieved and exceeded monthly sales targets in a competitive environment.
- Built long-term client relationships with corporate agreements, driving repeat business and referrals.
- Used CRM systems to manage leads, follow-ups, and pipeline activity.
- Generated 15+ Google reviews per month from satisfied customers as a result of a smooth, enjoyable buying experience.
Bartender
Solihull Sports and Social Club
06.2021 - 01.2024
- Developed rapport with regular patrons and members fostering a loyal customer base and ambition to make a positive impact.
- Secure ability in upselling from renting out function rooms for parties and events.
- Able to identify individual and characteristic needs to customers to show how certain products can benefit their interests.
Operations / Food + Beverage Assistant, Lifeguard Supervisor
David Lloyd Cranmore
Solihull
06.2021 - 12.2023
- Overseen day-to-day logistics of David Lloyd, resolving customer inquiries and concerns, whilst demonstrating problem-solving capabilities and strong interpersonal skills.
- Stayed updated on latest industry trends to offer relevant advice to clients.
Lifeguard
Tudor Grange Leisure Centre
05.2019 - 06.2021
- Gained my astounding passion in working for leisure in a premium health and fitness club compared to local competitors.
- Learnt key foundation skills in responsibility, professionalism and communication.
Education
GCSE'S - Physical Education(6), History(6), Geography(5), Science(6-6), Mathematics(7), English Language(6),
St Peter's Catholic School
Solihull, West Midlands 09/2014 - 06/2019
A-Levels - History (D), Physical Education (B), Mathematics (D)
St Peter's Catholic School
Solihull, West Midlands 09/2019 - 06/2021
Foundation Degree in Science - Sport Science with Mathematics
Nottingham Trent University
Nottingham 09/2021 - 01/2023
Skills
- Consultative Sales & Negotiation: Expert at identifying client needs and effectively handling complex objections to close high-value agreements
- Market & Competitor Intelligence: Regularly perform competitor analysis to identify market trends and position premium products effectively
- Relationship Management: Proven ability to build long-term rapport, fostering brand loyalty and driving high-volume referral business
- Strategic Upselling: Expert Focused on maximising business profit through ethical upselling that aligns with the customer’s best interests
- CRM & Pipeline Proficiency: Expert Advanced user of CRM systems to manage leads, follow-ups, and end-to-end sales cycles
References
References available upon request.
Accomplishments
-Company-wide 'Passion To Serve' award April 2025
-Completed 2024 Budapest Marathon
-Achieved 100+ new member sales in a single role, significantly exceeding targets
-Contributed to 120% of team target, helping secure Team of the Quarter (2026)
Timeline
Sales Consultant
David Lloyd
01.2024 - Current
Bartender
Solihull Sports and Social Club
06.2021 - 01.2024
Operations / Food + Beverage Assistant, Lifeguard Supervisor
David Lloyd Cranmore
06.2021 - 12.2023
Lifeguard
Tudor Grange Leisure Centre
05.2019 - 06.2021
GCSE'S - Physical Education(6), History(6), Geography(5), Science(6-6), Mathematics(7), English Language(6),
St Peter's Catholic School
09/2014 - 06/2019
A-Levels - History (D), Physical Education (B), Mathematics (D)
St Peter's Catholic School
09/2019 - 06/2021
Foundation Degree in Science - Sport Science with Mathematics
Nottingham Trent University
09/2021 - 01/2023