Harry Edge

• Working and supporting administrative tasks across various Departments including Finance, Human Resources, Compliance and the Operations Control Room.
• Training in CCTV.
• Using Time and Attendance Software (Timegate) to create rotas and employee schedules.
• Managing the main contract, Amazon and controlling the rostering for 30 Sites and 350 employees. Including all aspects of the employee life-cycle from new starters, company inductions, flexible workers, shift changes and leavers.
• Tracking employee hours, attendance and punctuality.
• Assisting staff with the booking on and off process.
• Reporting to Directors with reports and spreadsheets on a weekly basis, including absence, turnover, hours worked.
• Providing security to multiple events across the UK.

Mini Marathon and 45th Anniversary London Marathon

Provide inner ringside security to various boxing events including World Championship fights at CO-OP Live Manchester and M&S Bank Arena Liverpool

• Assisting the Events Manager in creating and conducting events such as Boxing shows and press conferences, festivals and marathons.
• Managed confidential information securely, upholding privacy standards.
• Updated company database regularly, ensuring accessibility of accurate information.
• Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
• Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.

• Working as part of the Bar staff team
• Ensuring excellent communication with the general public
• Ensuring the bar is ready for opening and closing and dealing with all transactions
• Aiding kitchen staff with food preparation and restaurant and serving Customers.
• Supporting on office admin tasks such as rotas and ordering of necessary beverages.
• All aspects of supporting the successful running of a fast paced environment interacting with the general public
• Successfully dealing with any Customer issues.
• Delivered high standards of customer service by efficiently handling bar tasks.
• Adhered strictly to health and safety guidelines ensuring safe working environment at all times.
• Managed multiple orders simultaneously for faster service delivery.
• Maintained thorough understanding of menu items to offer knowledgeable recommendations when asked by customers, driving sales increase.
• Developed rapport with guests by providing friendly and engaging conversation during their visits.
• Enhanced customer satisfaction with prompt and courteous service.
• Assisted in stock control and inventory management for smooth bar operations.
• Dealt with customer complaints promptly contributing towards reputation for excellent customer service.
• Supervised the opening or closing procedures of the bar ensuring readiness for operation or secure closure respectively.
• Maintained cleanliness and orderliness of bar area for optimal work environment.
• Maintained bar stocks, replenishing daily as necessary.