Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
Harry Buçukoglu

Harry Buçukoglu

London,Hackney

Summary

Motivated and adaptable hospitality professional with over four years’ experience in cafés, catering, and festivals. Starting as a counter assistant and progressing to supervisor, I have developed advanced barista skills through annual training and daily practice, consistently trusted with the majority of coffee orders in a busy legacy café. I thrive in high-pressure, fast-paced environments — from serving thousands at London festivals to engaging passers-by for a startup coffee brand — always delivering excellent customer service with speed and professionalism. Known for reliability, initiative, and strong interpersonal skills, I bring both technical expertise and a positive, team-focused attitude to every role.

Overview

5
5
years of professional experience

Work history

Team Member

EatDome
London
06.2025 - Current
  • Delivered food service at major London festivals (Mighty Hoopla, British Summer Time, All Points East, etc.), serving high customer volumes in a fast-paced, high-pressure environment.
  • Completed comprehensive food hygiene and kitchen safety training; consistently applied safe food handling and cleanliness standards.
  • Prepared and cooked food (ingredient prep, grilling, pre-cooking) while ensuring efficiency and quality.
  • Adapted to different food units (hot dogs, gyros, burgers) as required, demonstrating flexibility and the ability to quickly learn new processes.
  • Provided front-of-house service, handling cash, card payments, and customer queries with speed and professionalism.
  • Trusted by unit manager to oversee stand operations in their absence; recommended for promotion based on performance and reliability.
  • Contributed to daily revenues of up to £15k by supporting smooth service flow and strong teamwork.
  • Strengthened resilience and problem-solving skills by managing difficult or intoxicated customers effectively.

Barista

One Pound Coffee
London
06.2024 - 09.2024
  • Represented a new startup coffee business as one of its first employees, helping to establish brand presence and customer base.
  • Gained in-depth product knowledge to confidently explain coffee varieties and business ethos to customers.
  • Worked outdoors in high-footfall areas, proactively engaging the public by calling out to potential customers and offering tastings and service.
  • Delivered excellent customer experience, combining hospitality skills with persuasive communication to drive sales.
  • Contributed to the growth of the business through active promotion, adaptability, and strong interpersonal skills.

Supervisor/Barista

Morelli portrush
Portrush, Antrim
06.2020 - 08.2023
  • Progressed from Counter Assistant to Supervisor in a renowned, high-volume ice cream parlour and café.
  • Developed advanced barista skills through annual mandatory training, becoming one of the most trusted team members for preparing coffee orders.
  • Consistently delivered high-quality coffee and customer service, balancing speed and attention to detail during busy periods.
  • Supervised end-of-day operations, including deep cleaning, stock management, and factory order processing.
  • Trained and supported new hires, ensuring high service and quality standards across the team.
  • Assisted colleagues in resolving complex customer requests, demonstrating strong problem-solving and interpersonal skills.
  • Built strong, professional relationships with managers and business owners, trusted to uphold brand standards and smooth daily operations.

Education

Bachelor of Arts - Writing for Performance

Royal Central School of Speech and Drama
London
09.2024 -

Foundation Degree in Arts - Acting

ArtsEd
London
09.2023 - 05.2024

A-Levels - Music, Theatre Studies, English Literature

Loreto College
Coleraine
08.2016 - 06.2023

Skills

1 Barista Expertise
Trained annually in coffee preparation and trusted to handle the majority of coffee orders; skilled in producing high-quality drinks quickly and consistently

2 Customer Service
Experienced in engaging directly with the public, from welcoming regular café guests to handling difficult or intoxicated festival customers with professionalism

3 Product Knowledge
Able to quickly learn and confidently communicate product details — whether specialty coffee, new food offerings, or a brand’s ethos — to educate and upsell to customers

4 Teamwork & Leadership
Progressed to supervisor roles; trained new staff, supported colleagues under pressure, and was trusted by managers to take responsibility in their absence

5 Adaptability
Proven ability to switch between different roles and environments — from hot dog stands to gyros units, ice cream parlours to startup coffee stalls — while maintaining high standards

6 Efficiency Under Pressure
Thrived in fast-paced, high-volume settings such as festivals and busy cafés, balancing speed, accuracy, and service quality

7 Food Safety & Hygiene
Completed formal food and kitchen safety training; experienced in maintaining strict cleanliness and hygiene standards during service and close-down

8 Initiative & Sales Ability
Confident in taking the lead to engage customers proactively, promote products, and contribute to significant daily revenues (up to £15k at peak events)

References

References available upon request.

Timeline

Team Member

EatDome
06.2025 - Current

Bachelor of Arts - Writing for Performance

Royal Central School of Speech and Drama
09.2024 -

Barista

One Pound Coffee
06.2024 - 09.2024

Foundation Degree in Arts - Acting

ArtsEd
09.2023 - 05.2024

Supervisor/Barista

Morelli portrush
06.2020 - 08.2023

A-Levels - Music, Theatre Studies, English Literature

Loreto College
08.2016 - 06.2023

Similar Profiles

Create profile
Harry Buçukoglu