Dedicated and enthusiastic developer with strong academic achievements, eager to learn new skills and information from a software engineering team. Experience in both software development and support. Learns quickly and is always looking for new ways to improve.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Software Support / Junior Developer
Fusion eCare Solutions Ltd
Garforth, West Yorkshire
09.2022 - Current
Improved and then utilised coding knowledge of JavaScript, SQL and PHP.
Evaluated existing software to highlight discrepancies, later allowing for more standardisation to be introduced.
Responded to system faults and software bugs quickly to minimise disruption to customer experiences.
Reacted to technical support requests quickly, resolving issues within target timeframes.
Implemented requests from customer enrichment forms allowing for a tailored experience.