Harrison Smith
Castleford,West Yorkshire
Summary
Hardworking Operations Assistant with flexible, proactive work ethic offers experience in team coordination and customer support. Adapts to office and operations support tasks for well-rounded assistance in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leisure Operations Assistant
Swim!
Castleford, Wakefield
09.2023 - Current
- Developed standard operating procedures for consistency across the organisation.
- Conducted quality checks on all outgoing correspondence, ensuring professionalism and correctness.
- Provided training to new hires, improving their job readiness.
- Conducted regular audits to maintain quality standards.
- Promptly resolved queries for enhanced customer satisfaction.
- Responded to inquiries, providing information and assistance to team members.
- Managed general housekeeping duties around the pool area for a pleasant environment.
- Provided first aid for minor injuries, ensuring quick recovery.
- Assisted swimmers in distress, preventing potential accidents.
Education
GCSEs - Maths
Airedale Academy
Castleford, WakefieldGCSEs - English Language
Airedale Academy
Castleford, WakefieldGCSEs - ICT
Airedale Academy
Castleford, WakefieldGCSEs - Science
Airedale Academy
Castleford, WakefieldGCSEs - English Literature
Airedale Academy
CastlefordSkills
- Customer Service
- Calm under pressure
- Attention to Detail
- Conflict Resolution
- Email management
- Water safety rules enforcement
- Incident reporting aptitude
- AED operation
- Team player
Certification
NRASTC
EFAW
Affiliations
- Programming
- Fitness
References
References available upon request.
Timeline
Leisure Operations Assistant
Swim!
09.2023 - Current
GCSEs - Maths
Airedale Academy
GCSEs - English Language
Airedale Academy
GCSEs - ICT
Airedale Academy
GCSEs - Science
Airedale Academy
GCSEs - English Literature
Airedale Academy
Similar Profiles
Rachael BuntingRachael Bunting
STA Aquatic tutor at Swim!STA Aquatic tutor at Swim!
Jack ParryJack Parry
Swimming Teacher and Lifeguard/Receptionist at swim!Swimming Teacher and Lifeguard/Receptionist at swim!
Marcel HechtMarcel Hecht
Volunteer Lifeguard at Varsity Swim Team - Open Swim NightsVolunteer Lifeguard at Varsity Swim Team - Open Swim Nights
Lisa TateLisa Tate
Force Crime Management Unit Investigator at West Yorkshire PoliceForce Crime Management Unit Investigator at West Yorkshire Police
Lee SandilandsLee Sandilands
Group Worker at Forward LeedsGroup Worker at Forward Leeds