Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Harrison Leach

Altrincham,Mnachester

Summary

A highly skilled professional with expertise in public relations, quality assurance, and upselling. Demonstrates exceptional problem-solving abilities, resourcefulness, and communication skills. Known for remaining calm under pressure while delivering outstanding results. Committed to leveraging these strengths to drive organisational success and achieve career growth.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Internal Sales

Reliable Electrical Supplies Ltd
Altrincham, Manchester
09.2024 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Completed customer orders with speed and accuracy.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Warehouse/Trade Counter Operative

Electric Center
Altrincham, Manchester
03.2024 - 09.2024
  • Verified age of customers when selling age-restricted items responsibly.
  • Packaged customers' purchases carefully, preventing damage to goods.
  • Ensured cleanliness of counter area, maintaining professional appearance.
  • Improved customer satisfaction by providing prompt, friendly service.
  • Kept counter area well-stocked for seamless service delivery.
  • Assisted in inventory management for optimal stock levels.
  • Handled merchandise returns and exchanges with tact and efficiency.
  • Demonstrated product knowledge for informed customer recommendations.
  • Processed card payments securely to prevent fraudulent activities.
  • Maintained orderly merchandising with regular shelf restocking.
  • Resolved customer complaints professionally to maintain brand reputation.
  • Utilised cash register efficiently, ensuring accurate billing.
  • Counted goods quickly and accurately for correct information and reporting.
  • Worked flexibly to meet out-of-hours stock take and audit requirements.

Warehouse Assistant

AC Cable Solutions Ltd
Trafford Park, Manchester
02.2022 - 03.2024
  • Took on additional responsibilities, showing flexibility and commitment.
  • Liaised effectively with suppliers to ensure prompt delivery of orders.
  • Enhanced productivity through effective time management skills.
  • Picked, packed and dispatched consignments for timely deliveries.
  • Upheld health and safety regulations, minimising risk in the workplace.
  • Maintained safety standards, resulting in no workplace accidents.
  • Assisted in a positive customer experience by handling queries efficiently.
  • Improved warehouse efficiency by maintaining clean and organised work areas.
  • Kept up-to-date with warehouse procedures to maintain competence.
  • Loaded and unloaded goods to prevent damage.
  • Followed all company policies, contributing to a disciplined work environment.
  • Sorted materials on warehouse racks and shelves.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Cleaned and maintained warehouse equipment to guarantee proper working order.
  • Kept warehouse areas spotlessly clean and tidy, reducing risk and aiding smooth stock transportation.
  • Checked incoming goods against delivery documentation, reporting missing or damaged items for prompt resolution.
  • Ensured picking documentation was completed correctly, maintaining accurate records.
  • Loaded packaged goods on to trucks for shipping.
  • Prepared items for timely dispatch and safe transportation.
  • Maintained clean, safe and orderly warehouse space.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Received deliveries and helped to coordinate storage.

Digital Marketing Executive

AD People
Altrincham, Manchester
10.2019 - 02.2022
  • Established strong online presence through effective blog posts and articles writing.
  • Improved website usability through rigorous UX testing and modifications.
  • Leveraged social media platforms to increase company's reach and interaction.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Customized promotional strategies to meet needs of different clients, products and services.

Education

GCSEs -

Wellington School
Altrincham, Trafford
09.2012 - 06.2017

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Resourcefulness
  • Public Relations
  • Quality Assurance
  • Upselling

Affiliations

  • X box
  • Cinema

Certification

Full clean driving licence

Timeline

Internal Sales

Reliable Electrical Supplies Ltd
09.2024 - Current

Warehouse/Trade Counter Operative

Electric Center
03.2024 - 09.2024

Warehouse Assistant

AC Cable Solutions Ltd
02.2022 - 03.2024

Digital Marketing Executive

AD People
10.2019 - 02.2022

GCSEs -

Wellington School
09.2012 - 06.2017

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Harrison Leach