Built and maintained a large portfolio of repeat customers. Which led to an increase in dealership new car sales.
Developed and introduced a series of market research customer exit questions that helped to maintain the dealerships impressive 95% Customer Satisfaction Index.
Championed the use of social media as a marketing tool for the dealership.
Regularly responsible for the training, development and monitoring of new sales staff.
Sales Executive
Lookers Ford
Harrogate
03.2017 - 04.2019
Was trusted with the Ford Privilege program, meaning I was solely responsible for supplying vehicles for internal Ford employees. Over the space of a year I prepared, funded and delivered over 150 vehicles to the Ford Cambridge headquarters.
Regularly sold and delivered over 40 vehicles per month, resulting in consistently being the top Sales Executive.
Fostered a strong relationship between myself and all levels of management within the business, this resulted in a high level of transparency.
Sales Executive
Inchcape plc
York
06.2015 - 03.2017
Gained experience selling a premium branded product
Learned how to efficiently work within a large sales team.
Spent time understanding the financial market, including providing and explaining the most cost effective ways for clients to fund their purchases.