Harrison Esiekpe
Coalville,Leicestershire
Summary
A dedicated professional with a strong foundation in empathy and compassion, adept at understanding residents' emotional and physical needs to foster a supportive environment.
Demonstrates comprehensive knowledge of regulatory standards and technical proficiency, ensuring compliance and operational excellence.
Skilled in interpersonal communication, relationship management, and crisis handling, with a focus on safety consciousness and leadership. Committed to enhancing interpersonal effectiveness through emotional intelligence and empathetical approaches.
Aspires to leverage these competencies in advancing career goals within the healthcare sector.
Driven professional with proactive approach, equipped with leadership and problem-solving skills. Demonstrates exceptional communication and team management abilities, ensuring smooth operations and collaborative work environment. Committed to driving organisational success and fostering growth through strategic decision-making.
Overview
5
5
years of professional experience
Work history
Deputy manager
Midland Care Ltd
Leicester, Leicester
04.2025 - Current
- Managed daily operations for smooth running of the office.
- Monthly care plan management, updating and building new once for new service user
- Regular Medication ordering and Audit
- Risk Assessment
- Dols management
- Supervision and appraisal of staffs
- weekly, monthly by annual report
- Streamlined administrative functions to enhance efficiency.
- Reduced operational inefficiencies by streamlining workflow processes.
- Implemented effective staff training programmes for improved performance.
- Contributed innovative ideas during strategy meetings that led to business expansion.
- Utilised strategic planning to drive business growth.
- Provided guidance to junior staff, fostering professional growth and development.
- Supervised team members for optimal task completion.
- Facilitated conflict resolution amongst employees, promoting a harmonious work environment.
- Achieved higher productivity with rigorous time management strategies.
- Assisted in budget management to control costs effectively.
- Coordinated with different departments, ensuring seamless communication flow.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Developed organisational policies for administrative oversight and internal controls.
- Established clear budgets and cost controls strategies to meet objectives.
- Organised financial and operational data to help with yearly budgeting and planning.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Monitored health and safety measures for guaranteed compliance.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
- Recruited and trained driven, dedicated team members, reducing staff turnover.
- Conducted regular audits, maintaining appropriate stock supplies to meet demand.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Conducted audits and risk assessments to achieve regulatory compliance.
Team leader
Old Vicarage
Leicester, Chesterfield
12.2024 - 04.2025
- Conducted regular performance reviews to identify areas of improvement for each team member, fostering team spirit and services centred
- Regular monthly, Environmental and Safety Audit
- Regular monthly bedroom, furniture, medication hazard and compliance Audit
- Development and reviewer of care plan
- Medication administration
- Insulin administration
- Medication review, chasing and book in
- Monitor signs, documentation, and follow up
- Wound review management
- Booking and follow up appointment for service users/resident
- Managing other health professionals (i.e SPA, GP, 111, 999, MHP, PHARMACY and others)
- Managing stake holders, family, health professionals and compliance bodies (Stake Holder)
- Risk assessment
- Observation Check, (i.e Oxygen, Temperature, Blood Pressure etc)
- Encouraged open communication, fostering a positive work culture.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Provided leadership and direction for employees, supervising activities to drive effectiveness and efficiency.
- Delegated tasks to make best use of individuals' skills.
- Led shifts and motivated team to drive effective and efficient service delivery
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Fostered positive employee relationships through communication, training and coaching.
- Monitored health and safety measures for guaranteed compliance.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Reduced staff turnover with an effective motivation strategy.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
Senior Care Assistant
Westroyd Care Home
Shepshed, Leicestershire
02.2021 - 11.2024
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
- Facilitated social activities for stimulation and engagement of residents.
- Ensured clean and safe living environment by routine cleaning tasks.
- Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
- Provided consistent and high-quality elder care, ensuring comfort and safety.
- Increased resident satisfaction by providing personalised care plans.
- Improved physical mobility of many residents with carefully planned exercise routines.
- Maintained accurate records of resident's progress and medical history.
- Gained trust from families by maintaining confidentiality and professionalism in all situations.
- Assisted in daily personal care tasks, promoting independence amongst residents.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
- Assisted others during emergency situations ensuring minimal harm towards any party involved.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Monitored resident health conditions and reported immediate issues to manager.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Submitted reports to manager regarding status of resident
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Prepared healthy meals with additional mealtime planning, feeding and support.
Education
Doctor of Philosophy - Forensic Accounting/Fraud Examination
De Montfort University
Leicester 10.2023 -
NVQ Level 5 Inview - Assessor
London college of Professional Studies
London 10.2025 -
NVQ Level 7 - Diploma in Health and Social Care Management
London College Of Studies
London 05.2025 - 09.2025
NVQ Level 5 - Diploma in Health and Social Care Management
London College of Professional Studies
London 01.2024 - 05.2024
NVQ Level 3 - Foundation Diploma in Health and Social Care
London College of Professional Studies
London 01.2025 - 05.2025
Master of Science - International Business and Management
De Montfort University
Leicester 10.2021 - 09.2022
Diploma of Higher Education - Forensic Science and DNA Studies
University of Benin, Benin City
Benin City 09.2018 - 10.2019
Bachelor of Science - Business administration
Ambrose Alli University
Ekpoma 09.2006 - 10.2011
Diploma of Higher Education - Computer Science and Accounting
College of Education Ekiadolor, Benin
Benin City 10.2002 - 09.2005
Skills
Empathy and Compassion
Understanding residents' emotional and physical needs is crucial for creating a supportive and respectful environment
- Knowledge of regulatory standards
- Technical proficiency
- Interpersonal effectiveness
- Emotional Intelligent
- Relationship management
- Empathetical
- Crisis handling
- Interpersonal savvy
- Safety consciousness
- Leadership skills
- Interpersonal communication
Education
Current
Affiliations
- Reading, Singing, Researching
Timeline
NVQ Level 5 Inview - Assessor
London college of Professional Studies
10.2025 -
NVQ Level 7 - Diploma in Health and Social Care Management
London College Of Studies
05.2025 - 09.2025
Deputy manager
Midland Care Ltd
04.2025 - Current
NVQ Level 3 - Foundation Diploma in Health and Social Care
London College of Professional Studies
01.2025 - 05.2025
Team leader
Old Vicarage
12.2024 - 04.2025
NVQ Level 5 - Diploma in Health and Social Care Management
London College of Professional Studies
01.2024 - 05.2024
Doctor of Philosophy - Forensic Accounting/Fraud Examination
De Montfort University
10.2023 -
Master of Science - International Business and Management
De Montfort University
10.2021 - 09.2022
Senior Care Assistant
Westroyd Care Home
02.2021 - 11.2024
Diploma of Higher Education - Forensic Science and DNA Studies
University of Benin, Benin City
09.2018 - 10.2019
Bachelor of Science - Business administration
Ambrose Alli University
09.2006 - 10.2011
Diploma of Higher Education - Computer Science and Accounting
College of Education Ekiadolor, Benin
10.2002 - 09.2005