Harrison Curtis
Stevenage,Hertfordshire
Summary
Politics & International Relations undergraduate with strong analytical, research and communication skills. Experienced in administrative and customer-facing roles, demonstrating professionalism, organization and the ability to manage high-pressure environments. Seeking a graduate or entry-level role where I can apply my analytical thinking and professional experience within a dynamic organization.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Administrator (Part-Time)
Create Future Publishing Limited
Hertford, Hertfordshire
2024.09 - Current
- Supporting administrative operations remotely and in-studio during weekends.
- Handling day-to-day administrative tasks efficiently.
- Organising email communications and maintaining file systems.
- Scheduling producer timetables and coordinated studio sessions with artists.
- Liaising with signed artists across Europe and North America to arrange travel logistics.
- Assisting in setting up and testing recording equipment for studio sessions and songwriting camps.
- Arranging catering for songwriting camps.
Food & Beverage Assistant (Part-Time)
Distinct Group Ltd
Stevenage, Hertfordshire
2023.03 - 2024.09
- Assisted front-of-house team in delivering service in busy restaurant.
- Took and served customer orders while managing requests.
- Maintained cleanliness and welcoming atmosphere in dining area.
- Operated till systems and processed payments efficiently.
- Communicated effectively between floor and kitchen to support service flow.
- Responsible for laying and clearing tables to uphold restaurant presentation standards.
Seasonal Member Services Advisor (Full-Time)
The Wine Society
Stevenage, Hertfordshire
2022.09 - 2023.01
- Assisted customers with enquiries via telephone, live chat, and email during peak season.
- Handled a large volume of calls while providing excellent service and meeting daily performance targets.
- Utilised various internal systems to process orders and update member information.
- Managed sensitive data and payment details according to company security procedures.
- Resolved delivery issues by communicating with couriers and tracking missing parcels.
- Addressed complaints in a professional and discreet manner.
Education
GCSE -
Barclay Academy
Stevenage, Hertfordshire 2018.09 - 2020.06
A-Level -
Barclay Academy Sixth Form
Stevenage, Hertfordshire 2020.09 - 2022.06
Bachelor of Arts - Politics & International Relations
Royal Holloway University of London
2023.09 - 2026.07
Skills
- Written and verbal communication
- Analytical research and report writing
- Customer service and compliant resolution
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Proficient in Python, RStudio
- Time management and workload prioritisation
- Handling confidential data
- Ambitious and highly motivated
- Able to work in a team or independently
References
References available upon request.
Timeline
Administrator (Part-Time)
Create Future Publishing Limited
2024.09 - Current
Bachelor of Arts - Politics & International Relations
Royal Holloway University of London
2023.09 - 2026.07
Food & Beverage Assistant (Part-Time)
Distinct Group Ltd
2023.03 - 2024.09
Seasonal Member Services Advisor (Full-Time)
The Wine Society
2022.09 - 2023.01
A-Level -
Barclay Academy Sixth Form
2020.09 - 2022.06
GCSE -
Barclay Academy
2018.09 - 2020.06