Summary
Overview
Work history
Education
Skills
Additional Information
Interests
Skills and Other Qualifications
Timeline
Generic

Harrison Antino

Summary

I am seeking a career as a Recruitment Consultant. I have 2 years experience in Customer Service and experience in the Sales industry.

I am very driven and ambitious, I work best in a fast paced, deadline focussed environment. I have been awarded for my hard-working ethic and built excellent communication skills from experiences in previous job roles and travels.

My career goal is to gain a role which allows me to use my expertise to help clients to make a positive impact.

Overview

6
6
years of professional experience

Work history

Telemarketer

Insight Charity Fundraising Services
Surry Hills, Sydney
04.2023 - 09.2023
  • Demonstrated proficient sales abilities with an informative, persuasive approach.
  • Displayed excellent telephone etiquette; using effective communication skills, patience and confidence.
  • Educated customers about the RSPCA by describing offerings and answering questions.
  • Handled high call volumes with accuracy and efficiency for optimum productivity.

Senior Analyst

ProSearch Asset Solutions
Crawley
09.2021 - 01.2023
  • Won an ICON Award for exceptional hard work, completing the most cases in my team throughout the month.
  • Led a team of five, providing assistance with procedural and technical solutions.
  • Audited colleagues work daily, establishing accuracy in their findings and making sure correct procedures were carried out.
  • Continually met quarterly goals by reducing my error rate below 5% and hitting case targets.

Warehouse Assistant

International Logistics Group
East Grinstead, West Sussex
08.2017 - 09.2021
  • Praised by customers for excellent service in fulfilling eCommerce and wholesale orders.
  • Accomplishments in completing 100+ e-commerce orders per day.
  • Successfully supervised team members and trained new staff.
  • Commended for knowledge of procedural and technical skills
  • Nominated for team member of the month for breaking records in fulfilment.
  • Consistently met tight deadlines, ensuring customer satisfaction.

Education

BSc (Hons) - Psychology

Canterbury Christ Church University
Canterbury, Kent
08/2018 - 06/2021

A-Levels - Applied Science (Distinction) History (C) Psychology (D)

Imberhorne School
East Grinstead, West Sussex
09/2015 - 06/2017

GCSEs - 8 grades B-C (including Maths and English)

Imberhorne School
East Grinstead
09/2014 - 06/2017

Skills

Communication

  • I pride myself on my ability to effectively connect with people from all ages and backgrounds
  • Regularly liaising with management effectively, ensures service levels are continually met

Problem solving

  • Having worked in a customer focussed role, I effectively addressed client issues and worked to find solutions quickly
  • Being self-motivated and resilient has allowed me to overcome an array of problems throughout travelling and studies

Attention to detail

  • Both my degree and most recent job required high attention to detail to ensure that tasks are accomplished accurately

Leadership

  • Supervised a team of five, delegated responsibilities according to their strengths and regularly rotated job roles

Additional Information

Imberhorne School, East Grinstead

Sixth form senior student

· Attended meetings with staff to discuss school improvements

· Met parents of discuss student wellbeing

· Organised student events

BSKYB, Osterley, London

Content Delivery (One week)

· Producing training video content for the use of regional staff

· Editing and improving product advertisements

· Observing training course procedures.

Interests

  • I am a passionate football fan. I support Arsenal and have played competitively since my childhood.
  • I love travelling, I I have spent 10 months solo travelling to South-East Asia and Australia.
  • I enjoy going to the gym to stay fit and recently found a passion for running.

Skills and Other Qualifications

·  Full UK drivers licence.

·  Proficient in Microsoft Office applications, including Word, PowerPoint and Excel.

·  First Aid trained.

Timeline

Telemarketer

Insight Charity Fundraising Services
04.2023 - 09.2023

Senior Analyst

ProSearch Asset Solutions
09.2021 - 01.2023

Warehouse Assistant

International Logistics Group
08.2017 - 09.2021

BSc (Hons) - Psychology

Canterbury Christ Church University
08/2018 - 06/2021

A-Levels - Applied Science (Distinction) History (C) Psychology (D)

Imberhorne School
09/2015 - 06/2017

GCSEs - 8 grades B-C (including Maths and English)

Imberhorne School
09/2014 - 06/2017

Similar Profiles

Create profile
Harrison Antino