Harriet Sheridan
Coventry,Warwickshire
Summary
Adaptable professional with a strong foundation in communication and collaborative teamwork. Proficient in Microsoft Office Suite, with expertise in diplomatic communication, delegation, and customer service. Demonstrates fast typing speeds and effective telephone handling, alongside skills in data entry, bookkeeping, and client relationship building. Experienced in event coordination and fluent in French and German, with intermediate proficiency in Russian and Japanese, committed to continuous learning and team contributions.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Brew House Assistant
Fosseway Brewery
Bishops Itchington, Warwickshire
2026.02 - Current
- Prepared glasses, garnishes, ice, and other bar equipment prior to opening, ensuring readiness for service., garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Demonstrated knowledge of drink recipes for improved customer experience.
- Created inviting atmosphere through friendly interaction with customers.
- Streamlined operations through effective task management, enhancing overall workflow.
- Increased efficiency by handling correspondence and organising files.
- Supported staff with administrative tasks, contributing to improved team efficiency. with administrative tasks, reducing workload stress.
- Liaised with clients to maintain relationships and foster repeat business.
- Assisted in budget planning to ensure fiscal responsibility.
- Handled event logistics smoothly, ensuring successful company events.
- Adapted quickly to different situations maintaining efficiency even under pressure.
Housekeeper
College Court Homes For Students
Stoke-on-Trent, Staffordshire
2026.01 - 2026.07
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Completed deep cleaning tasks resulting in germ-free environment.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Ensured safety by regularly checking household appliances, preventing potential hazards.
- Managed waste disposal effectively for cleaner environment.
- Tailored services to specific homeowner requests, enhancing overall satisfaction.
- Executed minor repairs around apartments, improving functionality and comfort.
- Assisted in organising social events at home leading to successful gatherings.
- Coordinated mail distribution to ensure timely delivery to all departments. process, ensuring each department received its correspondence in timely manner.
- Collaborated with team members in organising company events, enhancing team cohesion and morale building activities.
Student Biomedical Content Creator
Staffordshire University
2025.01 - 2026.07
- Authored multiple blog posts for university platforms, highlighting campus life, academic insights, and student initiatives.
- Collaborated with cross-departmental teams to produce interview-based promotional film that highlighted student experiences and enhanced engagement.
- Contributed to creative planning sessions and content strategy development, aligning messaging with institutional goals to strengthen brand identity.
- Fostered teamwork and communication across departments, ensuring cohesive storytelling and consistent brand messaging across all platforms.
- Implemented SEO strategies to optimise website content and improve search engine ranking. Improved website visibility.
- Monitored industry trends to ensure content relevance and engagement. Ensured relevant content creation.
- Managed content across various digital platforms to increase brand presence. Enhanced digital presence.
Lab Researcher
University of Staffordshire
Stoke-on-Trent, Staffordshire
2026.01 - 2026.05
- Utilised advanced laboratory techniques to improve accuracy of test results..
- Utilised advanced laboratory techniques to improve accuracy of test results.
- Executed rigorous data analysis using statistical software to derive meaningful insights from experimental results.
- Ensured strict compliance with ethical standards during all stages of research process, protecting integrity of studies undertaken.
- Demonstrated ability to troubleshoot technical issues swiftly minimising disruptions to ongoing experiments.
- Coordinated tasks among team members to ensure efficient lab operations..
- Collaborated on multidisciplinary projects to leverage diverse expertise. enhancing versatility and broadening skillset.
Marketing Officer
University of Staffordshire, Students' Union
Stoke-on-Trent, Staffordshire
2026.01 - 2026.04
- Developed strategic marketing plans to increase brand awareness.
- Executed successful product launches with meticulous planning and coordination.
- Conducted market research and analysis to identify emerging opportunities and maintain competitive market edge.
- Conducted comprehensive market research, providing insightful business intelligence.
- Researched competitors and demographics to compare and assess best marketing techniques.
- Monitored campaign performance using digital tracking tools to analyse and report results.
- Liaised with external agencies for campaign execution, ensuring consistent messaging.
- Secured media coverage through targeted outreach efforts. by pitching captivating press releases.
- Fostered strong relationships with key stakeholders for improved collaboration.
- Led cross-functional teams, fostering an environment of innovation and progress.
- Participated in marketing events to network and promote brand. and conferences to raise brand awareness.
Barista / Front of House
Blackbrook's Garden Centre
2025.07 - 2025.09
- Delivered outstanding customer service in fast-paced café, creating welcoming atmosphere for patrons.
- Operated espresso machines and prepared a variety of beverages, adhering to quality and presentation standards.
- Maintained high hygiene standards through diligent cleaning and sanitization of workspaces and equipment.
- Collaborated with team members to optimize workflow and enhance customer satisfaction.
- Supported inventory management by tracking stock levels and coordinating timely replenishment of supplies.
- Managed opening and closing duties, including alarm setting and conducting site security checks.
Housekeeper
PGL Windmill Hill, Herstmonceux
2024.06 - 2024.09
- Maintained clean, safe environments for guests and staff, adhering to infection control policies to promote health and wellbeing.
- Disinfected toilets and surfaces, minimising infection risk for enhanced guest safety.
- Deep-cleaned bathrooms and kitchens, ensuring high hygiene standards for guest satisfaction.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
Barista
Costa, Hailsham
2023.04 - 2023.09
- Prepared and served high-volume beverages, ensuring exceptional quality and consistency to enhance customer satisfaction.
- Trained and mentored staff to foster individual development and meet sales production targets.
- Analysed and improved processes to elevate quality of coffee and café products, resulting in enhanced customer experience.
- Maintained impeccable hygiene standards and performed all opening/closing duties.
Catering Assistant
Brighton Bakes
2022.11 - 2023.07
- Fulfilled personalised food orders, ensuring dietary requirements and presentation standards were met for customer satisfaction.
- Promoted new menu items and locally sourced products, enhancing customer engagement and encouraging healthier choices.
- Studied and improved food service processes to enhance quality and efficiency.
- Maintained spotless food preparation areas, upholding hygiene standards through effective deep-cleaning techniques.
Supervisor Barista
DRNK Coffee House, Durrington-on-Sea
2022.08 - 2022.12
- Coached staff to achieve sales targets while enhancing service quality through targeted guidance.
- Redesigned processes that elevated coffee quality and enriched customer experience.
- Managed peak café hours, ensuring personalised orders were fulfilled promptly and accurately.
- Maintained extensive drinks menu knowledge and catered to dietary requirements.
- Held keyholder status, opening and closing the café independently and securely.
Agency Worker
Agency4Work
2022.05 - 2022.08
- Supported multiple teams during peak periods, facilitating efficient task completion.
- Upheld high standards of hygiene and presentation in varied environments, contributing to customer satisfaction.
- Adapted to diverse roles in hospitality, cleaning, and customer service, enhancing operational flexibility.
Barista and Front of House
Boston Tea Party
2021.07 - 2022.04
- Crafted speciality drinks to enhance customer satisfaction and ensure consistent quality.
- Engaged with guests to foster positive relationships and enhance their experience. to encourage loyalty and increase repeat visits.
- Trained new team members with motivational coaching to foster a positive team environment.
- Applied deep-cleaning techniques across hospitality settings to maintain hygiene standards.
Housekeeper
Recovery Lighthouse
2020.10 - 2021.07
- Oversaw daily servicing of 25 rooms, maintaining high satisfaction scores through attention to detail and consistent quality.
- Executed deep cleaning of guest accommodations, ensuring adherence to stringent hygiene standards for enhanced guest safety.
- Implemented strict infection control policies and optimised cleaning processes.
Lab Research Assistant
Aachen Universität
2018.02 - 2018.03
- Assisted in tissue engineering experiments, preparing scaffolds and conducting cell culture to advance research objectives.
- Conducted microscopic and biochemical analysis of cancerous cell samples.
- Maintained accurate lab records and contributed to data interpretation, supporting ongoing research initiatives.
- Contributed to development of carbon monoxide detection systems for biomedical applications, enhancing safety measures.
Education
BSc - Biomedical Sciences
University of Staffordshire
Stoke-on-Trent 2023.09 - 2026.06
Skills
- Customer Service
- Inventory management
- Data Entry
- Multitasking and prioritisation
- Team collaboration
- Deadline-oriented
- Tech-savvy
- Adaptable professional
- Rapid learner
- French and German proficiency
- Intermediate Russian and Japanese language skills
- Proactive
- Strong interpersonal skills
- Delegation efficiency
- Strong interpersonal skills
- Intermediate Russian and Japanese language skills
Affiliations
- Gardening
- Sewing
- Cooking
References
References available upon request.
Timeline
Brew House Assistant
Fosseway Brewery
2026.02 - Current
Housekeeper
College Court Homes For Students
2026.01 - 2026.07
Lab Researcher
University of Staffordshire
2026.01 - 2026.05
Marketing Officer
University of Staffordshire, Students' Union
2026.01 - 2026.04
Barista / Front of House
Blackbrook's Garden Centre
2025.07 - 2025.09
Student Biomedical Content Creator
Staffordshire University
2025.01 - 2026.07
Housekeeper
PGL Windmill Hill, Herstmonceux
2024.06 - 2024.09
BSc - Biomedical Sciences
University of Staffordshire
2023.09 - 2026.06
Barista
Costa, Hailsham
2023.04 - 2023.09
Catering Assistant
Brighton Bakes
2022.11 - 2023.07
Supervisor Barista
DRNK Coffee House, Durrington-on-Sea
2022.08 - 2022.12
Agency Worker
Agency4Work
2022.05 - 2022.08
Barista and Front of House
Boston Tea Party
2021.07 - 2022.04
Housekeeper
Recovery Lighthouse
2020.10 - 2021.07
Lab Research Assistant
Aachen Universität
2018.02 - 2018.03