Summary
Overview
Work history
Education
Skills
Timeline
Generic

Harriet Scott

Sunderland,North Tyneside

Summary

Polite, professional student seeks customer-facing retail role. Committed to excellent service standards through good communication, adaptive support and organised administration. Learns quickly and takes direction well to achieve tasks to instructions.


I enjoy the socialising aspect of working with customers and other collegues within the business.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work history

Office clerk

Haskel Europe Limited
Sunderland, Tyne and Wear
07.2023 - 09.2023
  • Strengthened traceability and developed organisation systems for records, reports and agendas.
  • Sorted and distributed business correspondence to correct department or staff member.
  • This was part of my summer internship, working on hydrogen refueling systems which supported my A level chemistry

Waitress

Prego
Sunderland, Tyne and Wear
11.2022 - 09.2023
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.
  • Greeted and escorted guests to tables.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Education

GCSEs - Chemistry, Biology, English Literature, English Language, History, Geography, Physics, RE, Maths

Whitburn Church of England Academy
Sunderland
09.2020 - 07.2022

A-Levels - Biology, Chemistry and English Literature

Whitburn Church of England Academy
Sunderland
09.2022 -

Skills

  • Microsoft Office
  • Dedicated team player
  • Grammar expertise
  • Staff motivation
  • Detail-orientated
  • Event coordination
  • Problem solving

Timeline

Office clerk

Haskel Europe Limited
07.2023 - 09.2023

Waitress

Prego
11.2022 - 09.2023

A-Levels - Biology, Chemistry and English Literature

Whitburn Church of England Academy
09.2022 -

GCSEs - Chemistry, Biology, English Literature, English Language, History, Geography, Physics, RE, Maths

Whitburn Church of England Academy
09.2020 - 07.2022
Harriet Scott