Harriet Kippax Lillie
Market Harborough,Leicestershire
Summary
Highly adaptable and self-motivated professional with a strong background in customer service and cash handling. Demonstrates efficient organisation, responsiveness, and initiative taking in busy environments. Familiar with bar equipment and possesses basic computer literacy. Proven ability to remain calm under pressure while delivering exceptional service. Career goal includes leveraging skills to contribute effectively in a dynamic work setting.
Industrious individual with motivation to gain work experience. Physically fit and can stand long periods. Willing to work under pressure.
Proactive student searching for hospitality experience. Eager to learn new skills and gain work experience. Ready to assist team and work in fast-paced environment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Glass Collector and Bar Staff
Boheme
Market Harborough, Leicestershire
2025.09 - Current
- Delivered exceptional customer service to enhance establishment's reputation.
- Managed stock levels of glassware to ensure adequate supplies during busy periods.
- Improved atmosphere of establishment with regular upkeep and tidying tasks.
- Supported team members during high-volume shifts for improved efficiency.
- Contributed positively to team dynamics ensuring a harmonious working environment.
- Upheld company standards through consistent adherence to policies and procedures.
Babysitter
Various
Market Harborough, Leicestershire
2024.01 - Current
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
- Received positive feedback from parents due to exceptional babysitting service provided consistently.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Promoted good behaviour by using positive reinforcement strategies.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
- Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting contracts.
Assistant Host
Mini Mischiefs
Market Harborough, Leicestershire
2023.02 - 2023.07
- Streamlined restaurant operations with efficient seating arrangements.
- Created a welcoming environment with friendly interactions and prompt service.
- Developed strong relationships with regular customers, encouraging repeat visits.
- Ensured guest satisfaction by providing excellent customer service.
- Communicated effectively with kitchen staff, resulting in timely order deliveries.
- Followed hygiene and safety regulations to uphold high standards of health protection.
- Coordinated private event set-up, delivering successful hosting experiences.
Education
GCSEs - English Lang, English Lit, Mathematics, Spanish, Science, Art, History
Robert Smyth Academy
Market Harborough 2021.09 - 2025.06
NVQ Level 3 - Sports Science
Moulton College
Moulton 2025.09 -
Skills
- Efficient organisation
- Bar equipment knowledge
- Responsiveness
- Adaptability in busy environments
- Basic computer skills
- Initiative
- Cash handling
- Customer service
- Calm under pressure
- Self-motivation
Affiliations
- Cricket
- Rugby
- Coach under 10's Rugby
Accomplishments
Played County Cricket and Rugby.
Completed my Bronze Duke of Edinburgh
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Glass Collector and Bar Staff
Boheme
2025.09 - Current
NVQ Level 3 - Sports Science
Moulton College
2025.09 -
Babysitter
Various
2024.01 - Current
Assistant Host
Mini Mischiefs
2023.02 - 2023.07
GCSEs - English Lang, English Lit, Mathematics, Spanish, Science, Art, History
Robert Smyth Academy
2021.09 - 2025.06