Harriet Hale
Wolverhampton,West Midlands
Summary
Motivated individual with experience in retail and animal care, demonstrating strong interpersonal skills and adaptability to company policies. Resilient under pressure, seeking a customer-facing role to leverage skills and contribute to team success while pursuing professional development.
Overview
5
5
years of professional experience
Work History
Online picker
The Food Warehouse
Wolverhampton, West Midlands
2024.11 - Current
- Operated hand-held scanners to efficiently locate items on the shop floor, speeding up the picking process.
- Collaborated with team to pick orders within scheduled time slots, ensuring timely dispatch for drivers.
- Inspected each order to guarantee products met quality standards prior to customer delivery.
- Verified all items for damage or faults before packing to reduce customer returns.
- Packed and labelled products securely for dispatch, adhering to strict packaging guidelines and standards.
- Kept warehouse and work areas clean, tidy and hazard-free to maintain a safe working environment.
Volunteer Animal Carer
Proteus Reptile Trust
Dudley
2022.01 - 2024.09
- Monitored animal health daily to ensure wellbeing and early detection of issues
- Provided support to sick or distressed animals to aid recovery
- Facilitated regular exercise for animals to enhance physical health and overall wellbeing
- Cleaning and grooming animals
- Preparing food and helping out at feeding times
- Cleaning enclosures and cages
- Maintained accurate records and addressed inquiries from colleagues and the public to facilitate effective communication
Customer Assistant
Morrison
Willenhall
2023.12 - 2024.01
- Executed suggestive selling and provided product information to enhance customer experience.
- Served customers, managing returns and refunds to ensure satisfaction.
- Handled cash and processed customer payments accurately.
- Check customer identification and keep up to date records.
- Ensured cleanliness and organisation of the store area.
- Maintained cleanliness and organisation of the store to create a welcoming environment.
- Rotate and replace stock.
Retail Assistant
Asda
Cannock
2022.01 - 2023.01
- Served customers while efficiently handling returns and refunds
- Promoted products to achieve sales targets and drive customer engagement
- Unpacked deliveries, stocked shelves, and arranged displays to enhance product visibility
- Rotated stock to ensure freshness on shelves
- Keeping the store clean and tidy
Education
Level 3 - Animal care and management
Rodbaston College
Wolverhampton2023-01
GCSEs - Achieved a good standard of education
Ormiston New Academy
Wolverhampton, WLV2021-01
Skills
- Inventory management
- Attention to detail
- Organisational skills
- Workload prioritisation
- Customer service
- Efficient customer service skills
- Time management
- Problem-solving
- Observational skills
- Positive attitude
- Fast learner
Custom
- Cooking
- Spending time with family and friends
- Learning languages Korean
Timeline
Online picker
The Food Warehouse
2024.11 - Current
Customer Assistant
Morrison
2023.12 - 2024.01
Volunteer Animal Carer
Proteus Reptile Trust
2022.01 - 2024.09
Retail Assistant
Asda
2022.01 - 2023.01
Level 3 - Animal care and management
Rodbaston College
GCSEs - Achieved a good standard of education
Ormiston New Academy