Summary
Overview
Work history
Education
Skills
Timeline
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Harriet Gulliver

Ashbourne,Derbyshire

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

21
21
years of professional experience
2006
2006
years of post-secondary education

Work history

Event coordinator

Ashbourne Strong
Ashbourne, Derbyshire
04.2023 - 10.2023
  • Coordinated logistics, leading to seamless flow of events.
  • Managed vendor relationships to ensure best value for money.
  • Fostered good relations with participants through professional client management skills.
  • Facilitated smooth running of events by coordinating all logistical elements.
  • Developed engaging marketing materials to boost event attendance.
  • Maintained a safe environment, prioritising attendee welfare at all times.
  • Generated publicity for the events through effective use of social media platforms.
  • Conducted post-event evaluations to improve future events.
  • Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.
  • Enhanced attendee experience with meticulous attention to detail in event planning.
  • Coordinated team activities for streamlined event execution.
  • Handled unforeseen challenges smoothly, ensuring minimal disruption to the event flow.
  • Organised comprehensive event schedules for maximum efficiency.
  • Ensured participant satisfaction with effective communication and problem-solving skills.
  • Streamlined registration processes, improving attendee ease of access.
  • Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
  • Worked with day-of event staff to minimise delays and disruptions using critical thinking skills to solve unexpected issues.
  • Drafted guest lists and oversaw correspondence to solidify number of expected attendees.
  • Gathered post-event client feedback and evaluated results to inform future planning.
  • Explained event packages, options and prices clearly to customers.
  • Organised invite list and managed registrations for [Number]+ guests.
  • Managed large-scale events from initial planning to successful completion.
  • Registered and briefed attendees on event schedules.
  • Created bespoke packages for clients based on event requirements.

Cleaner

Kleanline
Heanor, Derbyshire
11.2021 - 04.2023
  • Secured premises at end of shift, ensuring safety of all areas.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
  • Implemented sanitation procedures with industrial cleaning equipment in factory settings.

General assistant

Spencers the Bakery and cafe
Ashbourne, Derbyshire
08.2002 - 12.2010
  • Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
  • Dealt with complaints professionally leading to swift problem resolution.
  • Aided in office administration duties, improving overall operational efficiency.
  • Managed minor repairs and maintenance tasks for optimal facility functionality.
  • Worked on till operations efficiently reducing queues at the checkout.
  • Assisted in product sourcing tasks which led to better variety on offer.
  • Carried out routine inspections of premises for safety compliance.
  • Arranged displays attractively, enticing customers into the shop.
  • Facilitated clear communication between team members for better workflow synergy.
  • Handled cash transactions accurately, enhancing financial integrity.
  • Maintained a clean, organised workspace to ensure smooth daily operations.
  • Coordinated deliveries with suppliers to maintain stock levels.
  • Ensured proper waste disposal practices were followed promoting environmental sustainability.
  • Processed payments securely, safeguarding against fraud or discrepancies.
  • Assisted with inventory management for efficient stock control.
  • Provided top-quality customer service, resulting in high levels of customer satisfaction.
  • Supported colleagues during peak hours to prevent customer dissatisfaction.
  • Helped resolve customer queries promptly, fostering good relations with clients.
  • Undertook general cleaning duties regularly, providing a pleasant shopping environment.
  • Worked closely with team members to achieve collective goals and objectives.
  • Carried out day-day-day support duties accurately and efficiently.
  • Greeted guests and clients with warmth and professionalism.
  • Upheld high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
  • Kept office tidy, organised and stocked with supplies.
  • Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
  • Took and relayed messages between staff, customers and other parties.
  • Displayed strong customer service and professional telephone manner while resolving enquiries.
  • Protected staff and guests by complying with health and safety regulations.
  • Organised and maintain office common areas.
  • Promptly processed orders to maintain clean and tidy production area.
  • Received and screened high-volume internal and external communications, calls and email.
  • Kept flawless records of office activities, staff calendars and events.
  • Called customers with past-due invoices to request prompt payment.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Screened incoming phone calls and relayed detailed messages.

Education

GCSEs - English, Science, Art, Art & Design

Queen Elisabeth's Grammar School
Ashbourne, Derbyshire

Skills

  • Multitasking competency
  • Event marketing strategies
  • Team Leadership
  • Schedule management
  • Event planning
  • Managed events start to finish
  • Empathy towards customers
  • Team player
  • Customer Service
  • Order processing
  • Inventory management
  • Telephone etiquette

Timeline

Event coordinator

Ashbourne Strong
04.2023 - 10.2023

Cleaner

Kleanline
11.2021 - 04.2023

General assistant

Spencers the Bakery and cafe
08.2002 - 12.2010

GCSEs - English, Science, Art, Art & Design

Queen Elisabeth's Grammar School

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Harriet Gulliver