Harriet Clayson
Wrington,North Somerset
Summary
I am hard working, organised and dependable. I have had several customer facing roles including working at Aldwick Estate and vineyard. Before moving to Bristol I was a manager of a Nursery school where I ran a small team of staff and communicated face to face with parents on a daily basis.
I have also recently worked at the Rec Bar in Wrington. This role included serving drinks in a busy local environment. Being friendly and talking to customers was an important part of the role.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Kitchen staff member
Aldwick Estate
Bristol, North Somerset
01.2024 - Current
- Helping to prepare and cook meals and buffets, while following health and safety guidelines.
- Ensuring a smooth service using effective communication skills with staff and customers.
- Demonstrating teamwork by helping other staff members when needed.
- Managing time effectively during busy periods.
Sole trader
Self Employed
Wrington, Bristol, North Somerset
01.2018 - Current
- Managing day to day operations such as keeping financial records and accurate stock taking to ensure smooth running of my business.
- Providing excellent customer service and resolving any disputes quickly and effectively, resulting in repeat business and positive feedback.
- Increasing my sales potential through researching the market.
Bar waiter
The Rec Bar
Wrington, Bristol, North Somerset
09.2022 - 09.2023
- Did stock control to maintain inventory levels.
- Established rapport with customers, promoting a positive atmosphere within the bar.
- Managed cash transactions and cashing up at the end of shift.
- Worked collaboratively with other staff members.
- Followed proper procedures for serving alcohol responsibly under licensing laws.
- Checked identification for age verification, complying with legal requirements.
Teacher assistant and cover Teacher
The Downs School Preparatory School
Failand, North Somerset
09.2010 - 08.2018
- Worked with teaching staff to develop educational materials and resources.
- Provided one-on-one support to students, resulting in improved academic performance.
- Supported children with special needs to achieve personal goals.
- Assisted teachers in managing student behaviour.
- Observed and recorded student progress for ongoing assessment.
- Communicated regularly with parents about their children's performance and behaviour at school.
Education
PGCE - Teaching
University of Plymouth
Plymouth 09.1999 - 07.2000
BSc - Education and Geography
University of Surrey Roehampton
London 09.1998 - 07.2001
Skills
- Effective communication and problem solving
- Time management and organisation
- Patient and calm under pressure
- Complaint resolution
- Stock management
- Adaptable and flexible
References
References available upon request.
Timeline
Kitchen staff member
Aldwick Estate
01.2024 - Current
Bar waiter
The Rec Bar
09.2022 - 09.2023
Sole trader
Self Employed
01.2018 - Current
Teacher assistant and cover Teacher
The Downs School Preparatory School
09.2010 - 08.2018
PGCE - Teaching
University of Plymouth
09.1999 - 07.2000
BSc - Education and Geography
University of Surrey Roehampton
09.1998 - 07.2001
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