Harriet Attfield
Burton Latimer,Northamptonshire
Summary
Highly-motivated fine-dining Restaurant Supervisor with 3 years of experience proactively leading a team. A track record of improving sales through exceptional customer service and attention to detail. An ability to work efficiently and professionally with personality.
Overview
10
10
years of professional experience
Work history
Restaurant Supervisor/Bartender/Host
Palmichael Restaurant
Burton Latimer, Northamptonshire
09.2022 - Current
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Received complaints and offered remedial action to help improve customer experiences.
- Collected cash or credit card payments and provided receipt to customers.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Arranged tables and set up linens and silverware in preparation for guests.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Worked during busy festive periods, taking care of up to 300 customers per day
- Managed inventory to avoid shortages and reduce waste.
- Trained new staff members, leading to improved service standards.
- Completed accurate end-of-day financial routines for cash and card transactions.
Farm worker
D.W.Attfield
Burton Latimer, Northamptonshire
07.2015 - Current
- Sending emails and efficiently using technology on the farm
- Enforced fencing and field boundaries to protect farm assets
- Handled day-to-day barn maintenance, including repairs and restorations in an organised manner
- Cleaned farm buildings and equipment to maintain stable operations
- Assisted with farm upkeep by completing repairs to building, equipment and fencing
Education
A-Levels - Business Studies
Bishop Stopford School
Kettering, NTHA-Levels - French Language
Bishop Stopford School
Kettering, NTHA-Levels - Geography
Bishop Stopford School
Kettering, NTHGCSEs -
Bishop Stopford School
Kettering, NTHFoundation Course - Interior Design
Open College of Arts
OnlineSkills
- Meticulous and organised
- High efficiency
- Food preparation
- Open and clear communicator
- Problem-Solving
- Stress tolerance
- Tireless work ethic
- Detail orientated
- Cash handling
- Bartending
- Fine dining service
- Guest needs anticipation
- Barista experience
- Reservation management
- Event planning expertise
- Strong leadership style
Languages
English, Finnish
Native language
English
Native
Finnish
Native
French
Upper intermediate
Additional Information
Interior Design
Sports
Baking and cooking
Art
Hiking
Nature
Timeline
Restaurant Supervisor/Bartender/Host
Palmichael Restaurant
09.2022 - Current
Farm worker
D.W.Attfield
07.2015 - Current
A-Levels - Business Studies
Bishop Stopford School
A-Levels - French Language
Bishop Stopford School
A-Levels - Geography
Bishop Stopford School
GCSEs -
Bishop Stopford School
Foundation Course - Interior Design
Open College of Arts