Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Harpreet Panesar

Oadby Leicester

Summary

I am a highly motivated organised and empathetic support / care worker with strong communication and practical hands on experience. Proficient in active listening , communicating and implementing person centred care with accuracy. Ensuring a stable and nurturing environment for those in need. Committed in providing excellent client care services , positively impacting the quality of life for clients. I posses years of work experience as a senior support worker , including work around positive behaviour strategies and well-being . I also have related educational achievements which are of great benefit to the social care industry. I am currently a bank worker for an award winning residential care provider within Leicestershire , supporting individuals with challenging behaviours, learning difficulties , mental and physical disabilities . I am currently seeking regular part time working hours as due to the changes in service needs as they require more males for one to one shifts etc , there has been a significant decrease in the work flow. Within my resent appraisal management expressed they are very happy with my work and my professionalisation. If you like what you here so far please take a look at my CV for your consideration thanks.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Residential Support / Well-being Assistant

Apple House
Wigston
10.2024 - Current
  • Understanding and implementing specific person centred support plans for individuals with autism , learning difficulties , challenging behaviours and mental health illness with empathy and professionalism.
  • Implementing non judgemental person- centred care at all times building and maintaining positive relationships with clients avoiding jargon and complicated communication styles.
  • Handling challenging behaviours and situations in a calm and professional manner , using de- escalation strategies at all times.
  • Assisting with personal care , meal times , washing and dressing oral hygiene .
  • Supporting activities with clients in and out of the home, including shopping , pub, disco , meals out , cafe, , walking , park visits , football , mindfulness , accessing public transport and more. Bingo nights , karaoke and themed activities within Apple house for residents.
  • Assisting clients with their finances and budgeting when appropriate , assisting with transactions whilst out in the community submitting receipts and change back to management.
  • Conduct detailed observations and report changes in client behaviour documenting these correctly using correct reporting methodology such as PBS plans ABC charts and observation charts records .
  • Ensure all sections of care files are filled out accurately including daily notes activity logs and bowel , food and medication charts.
  • Adhering to strict documentation , safeguarding and reporting polices and procedures at all times including health and safety.
  • Prepare meals as per dietary requirements of clients , open and close the kitchen ensuring a clean safe and environment for both clients and staff . Assist with stocking up cupboards placing food in the refrigerator and freezer and placing all other equipment in the appropriate places
  • Offer appropriate emotional support during challenging times, facilitating better coping mechanisms whilst maintaining professional boundaries.
  • Maintaining a clean home and carrying out deep cleans of rooms and communal areas.
  • Liaise with visitors of the home in professional and friendly manner.
  • Helping clients achieve independence through encouragement and guidance in performing tasks.
  • Calmly managing occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.
  • Collaborating efficiently with multidisciplinary teams for optimal client care planning.
  • Monitoring physical and emotional well-being of individuals, reporting changes to care managers accurately and promptly. Ensuring all documentation reports care plan folders completed to the highest accuracy and standards.
  • Building strong client relationships through compassionate care and friendly rapport building.
  • Feeling privileged and motivated to be making an incredible difference to the lives of others and empowering clients to live their best lives.
  • Attend regular meetings mandatory training and further training sessions regularly with success.
  • Successfully passed all supervision meetings and gained positive management feedback, Lead hand over meeting when on the floor as the communicator.

Well-being Session Lead

Leicestershire County Council
Wigston Magna, Leicestershire
10.2022 - 12.2023
  • Organised and implemented stimulating and socially engaging activities for attendees of the support group.
  • Provided a safe space for individuals to share experiences voice concerns and discuss their individual experiences of parenting.
  • Supported individuals with an empathetic and non -judgemental approach.
  • Individuals attending the brew4u group have faced mental and emotional distress including anxiety depression phobias and low self esteem; trauma and lack of motivation , supported attendees with a empathetic non judgemental and supportive manner.
  • Provided informal counselling sessions on a one to one basis after the group session as and when required.
  • Tailored sessions exploring topics including confidence building , improving low self esteem ; the importance of self care , living independently , self grooming beauty on a budget , mindfulness as a technique to be used to help manage stress anxiety and depression.
  • Provided refreshments for attendees and set up all activities / packed away and cleaned after each session.
  • Recorded reported accurately to management adhering to all policies and procedures including safeguarding policy.
  • Promoted and signposted the councils other services which could help attendees.
  • Remained calm professional during emotional situations , received excellent feedback from both attendees and colleagues and managers.
  • Successful at creating a relaxed and positive environment for attendees to come relax and enjoy with a brew a wide range of activities and topics all in a safe space.
  • Assisted with child activities if parents had bought the little ones.
  • Received excellent feedback particularly enjoying activities such as make your own face masks, how to do your own makeup, self care workshops, and chocolate mindfulness meditation.
  • Adhered to strict safeguarding , polices and procedures as outlined by Leicestershire County Council at all times.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Gap - Homemaker / care giver my two children

The Family
12.2019 - 08.2022

Senior Support Worker Residential and Community

Contractor including NELFT NHS and Care agencies
Leicester Midlands and Essex
01.2012 - 08.2018
  • Adopted person-centred approach in all aspects of care-giving.
  • Types of care provided covering and not limited to the following conditions / Alzheimer's / dementia care , mental health , behavioural and emotional disturbance ; learning difficulties including autism, brain injury unit , physical disabilities,, abuse and trauma ;brain injury , heart and lung conditions, elderly care , mobility and cognitive issues .
  • Administered medications including diabetic , and controlled mental health drugs as a senior shift leader.
  • Completed a wide range of shifts including sleeps- in , short notice , public holidays.
  • Built positive, productive client relationships for enhanced social support.
  • Maintained safe, secure environments for clients providing protection from possible harm or risk.
  • Empowered clients to remain as independent as possible.
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • Assisted clients with daily personal, hygiene and incontinence care.
  • Helped patients to take medication as prescribed by medical professionals.
  • Administration of controlled drugs, insulin and diabetes medication keeping accurate records of each patient at all times.
  • Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.
  • Maintained confidential case documentation in line with data protection regulations.
  • Cooked healthy meals to uplift clients and meet dietary requirements.
  • Provided reliable consistent care at all times.
  • Covered Contracts which included managing other support professionals on the team and the care home unit itself.
  • Risk assessed updated care and support plans and proposed changes accordingly.
  • Adhered to all polices and procedures accurately. .
  • Experienced in visiting clients in their own homes and providing specialist care.
  • Assisted clients with their finances and helped with cooking shopping cleaning and accessing the community.
  • Attending community events with clients including specialist discos , cinema pub meals etc.
  • Remained calm and professional in stressful situations.


Education

Bachelor of Science - Psychology

University of Wolverhampton
Wolverhampton
09.2002 - 05.2006

NVQ Level 2 - Level 2 Counselling

Leicester College Distance Learning
Leicester
01.2020 - 10.2020

NVQ Level 2 - Health and Social care units including manual handling

Birmingham Metropolitan College
Birmingham
01.2011 - 12.2011

Skills

  • Personal Care including Changing pads, toileting, washing and dressing
  • Supporting individuals with household tasks / cooking cleaning and shopping with a personally tailored approach
  • Writing and updating care plans adhering to policies and procedures at all times
  • Risk assessing, recording and reporting, safeguarding
  • Highly experienced working with individuals with highly Challenging behaviours substance misuse and abuse victims
  • Attending events with clients and accessing the community
  • Managing finances
  • IT literate and a proficient Administrator
  • Excellent customer service skills
  • Companionship and well-being support
  • Developing support plans and performing key worker duties
  • Organising activities and providing refreshments
  • Ability to work with clients with complex needs, learning difficulties and mental health conditions with a person centred and non-judgmental approach
  • Administration of medications including tablets, liquid forms and controlled medications, insulin injections
  • Empathetic, non-judgemental and proactive
  • Team working
  • Hardworking, reliable and honest
  • Excellent communicator both verbal and non verbal
  • Team Leading experience including training and development

Languages

English
Proficient (C2)

Affiliations

  • I enjoy cooking and trying new cuisines. I like socialising with friends and family and feel I am real peoples person. I enjoy dance workouts and going to the gym.
  • I have a keen interest in holistic massage and beauty .

References

References available upon request.

Timeline

Residential Support / Well-being Assistant

Apple House
10.2024 - Current

Well-being Session Lead

Leicestershire County Council
10.2022 - 12.2023

NVQ Level 2 - Level 2 Counselling

Leicester College Distance Learning
01.2020 - 10.2020

Gap - Homemaker / care giver my two children

The Family
12.2019 - 08.2022

Senior Support Worker Residential and Community

Contractor including NELFT NHS and Care agencies
01.2012 - 08.2018

NVQ Level 2 - Health and Social care units including manual handling

Birmingham Metropolitan College
01.2011 - 12.2011

Bachelor of Science - Psychology

University of Wolverhampton
09.2002 - 05.2006

Similar Profiles

Create profile
Harpreet Panesar