Harpreet Mandair

• Working with complex cases (crisis management), building positive relationships with young people, keeping them safe
• Administering medication, completing relevant paperwork
• Encouraging with meal preparation, taking young people out for activities and planned trips
• Commuting long distances for various placements

• Positive attitude towards passengers, building relationships
• Driving short and long distances
• Time management, arriving and dropping off passengers in a timely manner
• Confident with route planning

Supporting adults with learning disabilities in their daily lives by;

· Deliver personal care or prompts when required

· Assisting with meal preparation and cooking

· Encouragement of daily exercise

· Helping build their social skills in public

· Teaching individuals the importance of hygiene and taking pride in cleaning

· Taking responsibility in driving residents to their social outings

· Completing daily records regularly

· Resolving conflict, by listening, understanding and creating a solution to benefit both parties with some level of compromise

• Support young people in their daily lives, ensuring they are safe, comfortable, and healthy
• Managing staff allocations on shift
• Helping young people with their nightly routine, collaborating with colleagues to ensure a smooth day to night transition
• Deliver personal care or prompts when required
• Resolving conflict, by listening, understanding their needs and creating a solution that benefits both individuals with some small level of compromise

• Assisting with food, fluid and personal care
• Repositioning residents accordance with care plans
• Reading Care Plans
• When applicable, washing, cleaning, laundry, sweeping and preparing food

• Assistance with food, fluid and personal care and completing related paperwork
• Updating care plans
• Booking appointments with a range of health professionals
• Administrating medication, completing M.A.R chats and writing up M.A.R charts (for example, fenbid, zerobase, cavilon)
• Having the responsibility for the whole home during night shifts (head of shift/senior)
• Ensuring safety of residents by checking windows and doors are locked and bed breaks are on
• Regular checks and turns as stated in care plans for specific residents
• Completing paperwork related to medication returns
• Completing body maps, incident reports, falls report
• Undertaking household tasks as well as teaching and encouraging young people how to take care of themselves, such as cleaning & cooking
• Administration of medication
• Completing relevant paperwork such as daily records, updating risk assessments & care plans, monthly staff supervisions and electronic handovers

• High level of Customer service
• Fitting room checks to reduce stock loss
• Operating the tills
• Cashing up tills
• Sorting through all deliveries
• Merchandising the store
• General cleanliness of the store

• Knowing individual residences dietary plans, Assistances with fluids and food if needed
• Regular checks and socially interacting with the residences
• Assistances with washes/showers and baths
• Record taking - Making sure everything has be documented correctly

• Persuading individuals to register to an ongoing donations to a specific charity
• Road trips - to expand your knowledge about the business
• Network with high rollers and achieve high targets
• Team leading - building relationships with new people and achieving high targets as a unit and to build motivation

• Door to door sales
• Recruitment / interviews / building relationships
• Road trips

• Taking orders
• Handling complaints
• Cleaning regularly
• Kitchen work

• Collecting books/dvds
• Sorting in alphabetical order
• Uploading each book, recording each ISBN - using Excel

• Housekeeping
• Making refreshments
• Communicating with residents