Harpal Singh

• Collected food orders from restaurants and stores, ensuring accuracy and timely pickup.
• Achieving at least 98% of client satisfaction for timed deliveries.
• Navigated efficiently using GPS, optimizing routes for fast and safe deliveries.
• Provided excellent customer service, following special delivery instructions and maintaining professionalism.
• Secured food properly during transit to prevent spills and ensure freshness.
• Managed digital transactions through Uber Eats app, tracking earnings and maintaining financial records.

• Adhered to company policies to maintain professional standards of conduct.
• 
  
• Promoted safe driving habits, enhancing overall fleet safety record.
• Conducted minor vehicle repairs, minimising downtime during shifts.
• Delivered timely transportation services by adhering to set schedules.
• Managed school contracts involving collection and drop-off of pupils from designated stops.
• Ensured compliance with Health and Safety regulations and school policies.
• Checked all safety equipment, including first aid boxes.
• Liaised with parents and pupil escorts as required.

Assistant Manager - Betfred

Track Operative - VGC Railways

Revenue Officer - STM (Northern Rail)

• Documented daily logs detailing work hours, fares collected and distance travelled.
• Transported passengers to desired destinations, resulting in satisfied customers
• Managed over 20+ calls per day whilst increasing a minimum of 10% of overall bookings each month.
• Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
• Possessed up-to-date knowledge of current road diversions or construction works ensuring efficient journeys.
• Communicated effectively with dispatchers about pick-up locations or potential delays.
• Handled high pressure situations during peak hours, maintaining excellent service standards.
• Followed procedures for handling lost items left behind by passengers.
• Assisted with luggage handling, enhancing customer experience.
• Improved customer satisfaction with friendly, professional demeanour and prompt service.
• Followed safe driving practices for safety of fellow travellers and passengers.
• Completed required paperwork certifying various deliveries.